---
title: "Renewal of the Datto Remote Monitoring and Management platform"
ocid: "ocds-b5fd17-b50da821-6d57-4688-9155-ffbca803f0d0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b50da821-6d57-4688-9155-ffbca803f0d0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b50da821-6d57-4688-9155-ffbca803f0d0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b50da821-6d57-4688-9155-ffbca803f0d0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DURHAM COUNTY COUNCIL"
published: "2023-11-15"
---

# Renewal of the Datto Remote Monitoring and Management platform

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-b50da821-6d57-4688-9155-ffbca803f0d0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b50da821-6d57-4688-9155-ffbca803f0d0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b50da821-6d57-4688-9155-ffbca803f0d0.json)

## Summary

The Durham County Council has completed the procurement process for the renewal of the Datto Remote Monitoring and Management platform, a software package and information systems classified under CPV code 48000000. The total contract value is £138,720, with a selective procurement method involving a negotiated procedure. The contract period spans from November 1, 2023, to October 31, 2025, enabling the council to provide remote ICT support services to schools in England.

This procurement presents an opportunity for businesses in the IT software and services industry to compete for contracts with Durham County Council. Small and medium-sized enterprises (SMEs) are well-suited to participate in this tender. Interested businesses should take note of the key dates, including the tender period end date on October 27, 2023, and the contract start date on November 1, 2023. The supplier awarded the contract is Kaseya, a company based in London, UK.

## Notice

Renewal of the Datto Remote Monitoring and Management platform which allows for Durham Country Council to provide remote ICT support services to schools. Renewal required to allow for continued service delivery of various schools SLA's.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/647448a2-912e-4a1c-a00d-7a8bac68963d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Nov 2023 |
| Submission deadline | 27 Oct 2023 |
| Future notice date | Not specified |
| Award date | 30 Oct 2023 |
| Contract period | 1 Nov 2023 - 31 Oct 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £138,720 |
| Lots value | Not specified |
| Awards value | £138,720 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5UL |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KASEYA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 15 Nov 2023 at 12:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/647448a2-912e-4a1c-a00d-7a8bac68963d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/647448a2-912e-4a1c-a00d-7a8bac68963d
  15th November 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.durham.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b50da821-6d57-4688-9155-ffbca803f0d0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b50da821-6d57-4688-9155-ffbca803f0d0.json.