---
title: "ICT Service Design Review"
ocid: "ocds-b5fd17-b56377f1-47b9-49c5-825d-e762fbb3669b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b56377f1-47b9-49c5-825d-e762fbb3669b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b56377f1-47b9-49c5-825d-e762fbb3669b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b56377f1-47b9-49c5-825d-e762fbb3669b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF MERTON"
published: "2020-09-16"
---

# ICT Service Design Review

Buyer: LONDON BOROUGH OF MERTON  
Current stage: Award  
OCID: ocds-b5fd17-b56377f1-47b9-49c5-825d-e762fbb3669b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b56377f1-47b9-49c5-825d-e762fbb3669b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b56377f1-47b9-49c5-825d-e762fbb3669b.json)

## Summary

The London Borough of Merton is conducting a public procurement process for an ICT Service Design Review, focusing on the information systems and technology strategic review services. This award has a total contract value of £40,000 and is based in London, United Kingdom. The contract period is set to commence on 1st October 2020 and will end on 31st March 2021. The procurement was completed with the award notice published on 16th September 2020, following a tender period that concluded on 14th August 2020.

This contract presents significant opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) engaged in IT consulting and strategic planning. Companies with expertise in reviewing and improving ICT service delivery, as well as those capable of executing phased assessments and creating strategic improvement plans, would be well-suited to compete for similar tenders in the future. Engaging with local government contracts can help these businesses expand their reach and secure long-term partnerships.

## Notice

Review ICT Service Delivery and produce a strategic improvement plan. The scope of work includes a requirement to undertake an initial review and assessment of the current IT architecture, existing service capacity and capabilities that are currently in place, and then provide recommendations on a future strategy for the service based on the findings. The work shall be carried out in three phases: 1. Discovery 1a. Architecture 1b. Project & commercial 2. Business capability mapping 3. Review and report creation

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/96ed03df-296a-4057-9fe5-9eccfd0f7030 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not applicable |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Sep 2020 |
| Submission deadline | 14 Aug 2020 |
| Future notice date | Not specified |
| Award date | 15 Sep 2020 |
| Contract period | 30 Sep 2020 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £40,000 |
| Lots value | Not specified |
| Awards value | £40,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF MERTON |
| Locality | MORDEN |
| Post town | Sutton |
| Postcode | SM4 5DX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Merton |
| Electoral ward | Merton Park |
| Westminster constituency | Wimbledon |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AGILISYS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222100 - Information systems or technology strategic review services
- 72222200 - Information systems or technology planning services

## Release History

- 16 Sep 2020 at 11:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/96ed03df-296a-4057-9fe5-9eccfd0f7030

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/96ed03df-296a-4057-9fe5-9eccfd0f7030
  16th September 2020 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.merton.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b56377f1-47b9-49c5-825d-e762fbb3669b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b56377f1-47b9-49c5-825d-e762fbb3669b.json.