---
title: "FHP0010 - Customer Feedback Surveys"
ocid: "ocds-b5fd17-b57f1f82-e9f7-47a9-a3e6-083fda79667f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b57f1f82-e9f7-47a9-a3e6-083fda79667f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b57f1f82-e9f7-47a9-a3e6-083fda79667f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b57f1f82-e9f7-47a9-a3e6-083fda79667f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FUTURES HOUSING GROUP LIMITED"
published: "2024-10-16"
---

# FHP0010 - Customer Feedback Surveys

Buyer: FUTURES HOUSING GROUP LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-b57f1f82-e9f7-47a9-a3e6-083fda79667f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b57f1f82-e9f7-47a9-a3e6-083fda79667f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b57f1f82-e9f7-47a9-a3e6-083fda79667f.json)

## Summary

The procurement process for "FHP0010 - Customer Feedback Surveys" was conducted by Futures Housing Group Limited, based in Derby, England. This procurement falls under the industry category of customer survey services (CPV: 79342310). The process utilised an open procedure (below threshold) and has now reached the award stage. The tender period concluded on 29th March 2024, and the contract period is set from 1st April 2024 to 31st March 2026. The total contract value is £80,000. The awarded supplier is Acuity Research and Practice, a small and medium-sized enterprise (SME) located in Barnstaple, Devon. This contract was officially awarded on 29th March 2024, with a formal notice published on 16th October 2024.

This tender provides an excellent opportunity for businesses specialising in customer survey services to gain a foothold in the public sector and expand their portfolio. The scale and duration of the contract are particularly suitable for SMEs. Companies with expertise in data collection, analysis, and customer feedback mechanisms would find this contract highly advantageous. Engaging in such public procurement processes can help businesses build a reputation for reliability and quality, paving the way for future opportunities within the sector.

## Notice

Contract award for 2 years following a below threshold RFQ procedure.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fa8ca937-1757-44bd-ace3-095e9146ee95 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Oct 2024 |
| Submission deadline | 29 Mar 2024 |
| Future notice date | Not specified |
| Award date | 29 Mar 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000 |
| Lots value | Not specified |
| Awards value | £80,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FUTURES HOUSING GROUP LIMITED |
| Locality | DERBY |
| Post town | Derby |
| Postcode | DE74 2SA |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | North West Leicestershire |
| Electoral ward | Daleacre Hill |
| Westminster constituency | North West Leicestershire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACUITY RESEARCH AND PRACTICE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342310 - Customer survey services

## Release History

- 16 Oct 2024 at 09:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fa8ca937-1757-44bd-ace3-095e9146ee95

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fa8ca937-1757-44bd-ace3-095e9146ee95
  16th October 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b57f1f82-e9f7-47a9-a3e6-083fda79667f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b57f1f82-e9f7-47a9-a3e6-083fda79667f.json.