---
title: "Variable Speed Limits (VSLs) improvements - Continuous Improvement (CI) Cell"
ocid: "ocds-b5fd17-b5954b88-1aff-44f7-ba9d-c8251293a910"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b5954b88-1aff-44f7-ba9d-c8251293a910"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b5954b88-1aff-44f7-ba9d-c8251293a910.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b5954b88-1aff-44f7-ba9d-c8251293a910.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HIGHWAYS ENGLAND"
published: "2019-05-02"
---

# Variable Speed Limits (VSLs) improvements - Continuous Improvement (CI) Cell

Buyer: HIGHWAYS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-b5954b88-1aff-44f7-ba9d-c8251293a910

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## Summary

The procurement process involves Highways England seeking improvements to variable speed limits (VSLs) within their strategic road network in the North East of England. This project, titled "Variable Speed Limits (VSLs) improvements - Continuous Improvement (CI) Cell," is currently in the Award stage, following a selective procurement method based on a framework agreement. The tender period ended on 29 April 2019, and the awarded contract is valued at £117,397, effective from 2 May 2019 until 29 February 2020.

This tender presents valuable opportunities for businesses specialising in consultancy services related to research and development, particularly in traffic management and safety analysis. Companies engaged in developing processes and reporting mechanisms, as well as those able to analyse data for continual improvement in customer services, would be well-suited to compete for similar future tenders within this sector. The emphasis on effective communication and resolution of customer issues also highlights the need for businesses that can deliver efficient and innovative solutions.

## Notice

The business is currently undertaking a programme of improvements to variable speed limits (VSLs) on the strategic road network, to improve the appropriateness of mandatory and advisory VSLs based on safety and customer insight. As part of the VSLs programme and based on key recommended improvements from the comprehensive review of VSLs, this project will provide consultant support for: Support the development of processes and reporting mechanisms for VSLs issues reported by our customers and colleagues as part of a virtual continuous improvement cell that can be used to track queries from report to resolution and use the intelligence gained to improve Highways England process and services. Support the analysis of data for benefits realisation for the CI Cell, based on improved customer responses, issue resolution and shared learning across the business. Support in rolling out the CI cell across all regions.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2deaefe1-dd47-469b-9e63-aada6a62aebd |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 May 2019 |
| Submission deadline | 29 Apr 2019 |
| Future notice date | Not specified |
| Award date | 1 May 2019 |
| Contract period | 1 May 2019 - 29 Feb 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £117,397 |
| Lots value | Not specified |
| Awards value | £117,397 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHWAYS ENGLAND |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B1 1RN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ARUP |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 2 May 2019 at 08:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2deaefe1-dd47-469b-9e63-aada6a62aebd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2deaefe1-dd47-469b-9e63-aada6a62aebd
  2nd May 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b0d7b175-a0ed-44d1-8a1c-d7008a623a4d
  n/a

## Provenance

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