---
title: "West Berkshire Adult Advocacy Services - AWARD"
ocid: "ocds-b5fd17-b5d2ccdf-3144-4827-b0af-3680346cb842"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b5d2ccdf-3144-4827-b0af-3680346cb842"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b5d2ccdf-3144-4827-b0af-3680346cb842.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b5d2ccdf-3144-4827-b0af-3680346cb842.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST BERKSHIRE"
published: "2023-10-10"
---

# West Berkshire Adult Advocacy Services - AWARD

Buyer: WEST BERKSHIRE  
Current stage: Award  
OCID: ocds-b5fd17-b5d2ccdf-3144-4827-b0af-3680346cb842

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## Summary

The West Berkshire council has awarded a contract for the provision of West Berkshire Adult Advocacy Services in two lots consisting of Healthwatch, NHS Complaints, Learning Disability Partnership Board, and Independent Mental Capacity Advocate services. The contract is valued at £2,618,832 GBP and covers social work services under the CPV code 85310000. The contract was awarded to Swan Advocacy Network and The Advocacy People. The procurement method used was an open procedure, and the contract period is from October 1, 2023, to September 30, 2028.

This procurement offers opportunities for businesses in the health and social work services sector to provide valuable advocacy services in West Berkshire. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprise (VCSE) organisations are well-suited to compete for this contract. The contract aims to enhance the quality of health and social care services in the region, promoting patient-centered care and ensuring the involvement of diverse stakeholders to achieve positive outcomes for the local community.

## Notice

The Council is tendering a contract for West Berkshire Adult Advocacy Services in two lots: Lot 1: Healthwatch, NHS Complaints, Learning Disability Partnership Board (LDPB). Lot 2: Independent Mental Capacity Advocate (IMCA), including Relevant Person's Paid Representative (RPPR), Independent Mental Health Advocate (IMHA), Safeguarding advocacy and Care Act advocacy Lot 1 The Healthwatch Service for West Berkshire will be the independent consumer champion for patients, all those using health and social care services and carers, as well as the wider public, ensuring that the views and feedback from patients, Service Users and carers are an integral part of local commissioning across health and social care. The work of Healthwatch services in West Berkshire will help to achieve the nationally stated aims of ensuring: o People are at the heart of all health and social care services; o Health and social care outcomes in England are among the best in the world; and there is promotion of the joining up of local NHS services, social care and health improvement. For the purpose of describing the requirements and desired outcomes from the Healthwatch service in this service specification, 'people' and 'local people' refers to all residents in West Berkshire and includes: o Patients and users of health and social care services; o Carers (in their role as carers but also in their own right, about their own treatment / experience etc.); and o Temporary residents (including prisoners, holiday-makers, students, Gypsies and travellers, and children and young people on placement) within West Berkshire. NHS Complaints: the successful Tenderer will deliver services that meet the legal requirements for independent NHS complaints advocacy services as described in the Health and Social Care Act 2012 and any other regulations. Professional staff use advocacy skills to provide practical support and direction to Service Users in order to assist them in finding a resolution to their complaint. The service must: o Focus on empowering and assisting people to go through the NHS Complaints procedure; o Help safeguard the rights of Service Users as set out in both health policy and law; o Empower Service Users to self-advocate as far as they are able; and o Support Service Users to get their views heard. The West Berkshire Learning Disability Partnership Board (LDPB,) will facilitate and have genuine influence and achieve positive change in the lives of people with learning disabilities in West Berkshire. This service will also be responsible for monitoring grants for projects to a predetermined value that support people with a learning disability on behalf of the Learning Disability Partnership Board and West Berkshire Council Social Services. Lot 2 IMCA (including RPPR) will provide independent support to and represent any individual who is assessed as lacking the capacity to make dec...

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/417c6787-fe25-49db-9b08-eb71523f979a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Oct 2023 |
| Submission deadline | 26 Apr 2023 |
| Future notice date | Not specified |
| Award date | 6 Jul 2023 |
| Contract period | 30 Sep 2023 - 30 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,618,832 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST BERKSHIRE |
| Locality | WEST BERKSHIRE |
| Post town | Reading |
| Postcode | RG14 5LD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ16 Berkshire West |
| Local authority | West Berkshire |
| Electoral ward | Newbury Central |
| Westminster constituency | Newbury |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | SWAN ADVOCACY NETWORK; THE ADVOCACY PEOPLE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85310000 - Social work services

## Release History

- 10 Oct 2023 at 13:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/417c6787-fe25-49db-9b08-eb71523f979a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/417c6787-fe25-49db-9b08-eb71523f979a
  10th October 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b5d2ccdf-3144-4827-b0af-3680346cb842. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b5d2ccdf-3144-4827-b0af-3680346cb842.json.