---
title: "GB-Liverpool: Supply of a Customer Relationship Management System"
ocid: "ocds-b5fd17-b5f0397a-7337-4121-9dc7-6c33dfe47876"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b5f0397a-7337-4121-9dc7-6c33dfe47876"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b5f0397a-7337-4121-9dc7-6c33dfe47876.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b5f0397a-7337-4121-9dc7-6c33dfe47876.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LIVERPOOL SCHOOL OF TROPICAL MEDICINE"
published: "2021-08-11"
---

# GB-Liverpool: Supply of a Customer Relationship Management System

Buyer: LIVERPOOL SCHOOL OF TROPICAL MEDICINE  
Current stage: Award  
OCID: ocds-b5fd17-b5f0397a-7337-4121-9dc7-6c33dfe47876

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## Summary

The Liverpool School of Tropical Medicine has successfully concluded a tender process for the supply of a Customer Relationship Management System, valued at £75,000. The procurement took place under an open procedure, with the contract period commencing on 1st August 2021 and lasting until 1st August 2023. The contract serves the North West region of the United Kingdom, and the award was published on 11th August 2021. The industry category for this procurement is classified under Customer Relationship Management software.

This opportunity may provide substantial growth potential for businesses, especially those that specialise in software development and customer relationship management systems. Companies with a focus on innovative software solutions, particularly if they have a track record of working with public sector clients, will find this tender especially suitable. The successful supplier for this contract, HubSpot Ireland Limited, exemplifies the kind of established provider that can thrive in such competitive bidding environments.

## Notice

This is the conclusion of a contract for a Customer Relationship Management System for use at LSTM.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d467ccdf-0304-441c-8317-33b5c2456e63 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Aug 2021 |
| Submission deadline | 30 Jul 2021 |
| Future notice date | Not specified |
| Award date | 30 Jul 2021 |
| Contract period | 31 Jul 2021 - 1 Aug 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £75,000 |
| Lots value | Not specified |
| Awards value | £75,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LIVERPOOL SCHOOL OF TROPICAL MEDICINE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 5QA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Brownlow Hill |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HUBSPOT IRELAND |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48445000 - Customer Relation Management software package

## Release History

- 11 Aug 2021 at 13:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d467ccdf-0304-441c-8317-33b5c2456e63

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d467ccdf-0304-441c-8317-33b5c2456e63
  11th August 2021 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=618076207
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b5f0397a-7337-4121-9dc7-6c33dfe47876. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b5f0397a-7337-4121-9dc7-6c33dfe47876.json.