---
title: "Patient Experience Strategy"
ocid: "ocds-b5fd17-b5fa7f4a-78a7-42cc-abf6-fe790c9bc1f6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b5fa7f4a-78a7-42cc-abf6-fe790c9bc1f6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b5fa7f4a-78a7-42cc-abf6-fe790c9bc1f6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b5fa7f4a-78a7-42cc-abf6-fe790c9bc1f6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE QUEEN ELIZABETH HOSPITAL KING'S LYNN NHS FOUNDATION TRUST"
published: "2022-07-06"
---

# Patient Experience Strategy

Buyer: THE QUEEN ELIZABETH HOSPITAL KING'S LYNN NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-b5fa7f4a-78a7-42cc-abf6-fe790c9bc1f6

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## Summary

The procurement process pertains to the "Patient Experience Strategy" tender, led by The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust, located in King's Lynn, England. This procurement falls under the services industry category, specifically classified as staff development services. The tender period ended on 31st March 2022, with the contract dated from 1st April 2022 to 31st March 2024. The total value of the contract awarded is £36,000, and the procurement method used was an "Other - Waiver" process.

This contract provides significant opportunities for businesses focused on staff development services, particularly those that can contribute to enhancing patient experience strategies. Companies with expertise in healthcare training, patient engagement, or service improvement would be well-suited to compete in this space. As this contract is currently active, there may be potential for future collaboration or follow-up projects that businesses can explore with the NHS Foundation Trust.

## Notice

Patient Experience Strategy

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/30bae662-caa2-42c2-b6c3-1843a39a4d70 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Waiver |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Jul 2022 |
| Submission deadline | 30 Mar 2022 |
| Future notice date | Not specified |
| Award date | 30 Mar 2022 |
| Contract period | 31 Mar 2022 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £36,000 |
| Lots value | Not specified |
| Awards value | £36,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE QUEEN ELIZABETH HOSPITAL KING'S LYNN NHS FOUNDATION TRUST |
| Locality | KING'S LYNN |
| Post town | Peterborough |
| Postcode | PE30 4ET |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH52 North and West Norfolk |
| Local authority | King's Lynn and West Norfolk |
| Electoral ward | Springwood |
| Westminster constituency | North West Norfolk |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEALTHWATCH NORFOLK |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79633000 - Staff development services

## Release History

- 6 Jul 2022 at 09:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/30bae662-caa2-42c2-b6c3-1843a39a4d70

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/30bae662-caa2-42c2-b6c3-1843a39a4d70
  6th July 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b5fa7f4a-78a7-42cc-abf6-fe790c9bc1f6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b5fa7f4a-78a7-42cc-abf6-fe790c9bc1f6.json.