---
title: "KGH - Digital Patient Mail and Hybrid Mail Solution"
ocid: "ocds-b5fd17-b6305cf4-359f-4638-ba34-9123366161d7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b6305cf4-359f-4638-ba34-9123366161d7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b6305cf4-359f-4638-ba34-9123366161d7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b6305cf4-359f-4638-ba34-9123366161d7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Kettering General Hospital NHS Foundation Trust"
published: "2026-08-10"
---

# KGH - Digital Patient Mail and Hybrid Mail Solution

Buyer: Kettering General Hospital NHS Foundation Trust  
Current stage: Award  
OCID: ocds-b5fd17-b6305cf4-359f-4638-ba34-9123366161d7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b6305cf4-359f-4638-ba34-9123366161d7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b6305cf4-359f-4638-ba34-9123366161d7.json)

## Summary

Kettering General Hospital NHS Foundation Trust (KGH) procured digital patient mail and hybrid mail services, including a Patient Engagement Portal. The requirement combines software and managed communications support to help the hospital produce and deliver patient correspondence through digital and physical channels. It is categorised as an IT software package and falls within services procurement. Delivery is for KGH at Rothwell Road, Kettering, Northamptonshire, NN16 8UZ, serving the hospital’s patient communication needs. The buying organisation is Kettering General Hospital NHS Foundation Trust. The requirement is therefore relevant to suppliers providing hybrid mail, digital correspondence, patient engagement portals, healthcare communications technology or associated software-enabled mailing services.

The procurement has been awarded following a selective call-off from the G-Cloud 14 framework agreement (RM1557.14). The award was made to IMIMOBILE EUROPE LIMITED on 6 August 2026 for £268,006.08 including the stated contract value. The contract period runs from 1 April 2026 to 31 October 2026. The tender submission deadline was 31 March 2026 at 12:00. The procurement was evaluated through the framework call-off route; the published information identifies the requirement as services and records no separate lots. The award is active and the tender is complete. The selected supplier is identified as a small or medium-sized enterprise.

For suppliers that did not win this award, the requirement demonstrates demand from an NHS hospital for an integrated patient communications service rather than standalone mailing or generic software alone. A credible competitor for a future requirement would need to combine reliable hybrid-mail fulfilment with a secure digital patient engagement portal, supporting correspondence across physical and electronic channels. Relevant capability includes software implementation, systems integration, service management, data handling and dependable high-volume patient communications. Suppliers with proven healthcare or other regulated-sector delivery experience, robust information governance and the operational capacity to support both technology and mailing workflows would be well placed to compete through an appropriate public-sector framework call-off.

## Notice

Kettering General Hospital NHS Foundation Trust (KGH) award for Hybrid Mail and Patient Engagement Portal (PEP) via G-Cloud 14 Framework Agreement (RM1557.14).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/32d258ea-3256-443b-ba40-67b4bc3f7b83 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Aug 2026 |
| Submission deadline | 31 Mar 2026 |
| Future notice date | Not specified |
| Award date | 6 Aug 2026 |
| Contract period | 1 Apr 2026 - 31 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £268,006 |
| Lots value | Not specified |
| Awards value | £268,006 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Kettering General Hospital NHS Foundation Trust |
| Locality | KETTERING |
| Postcode area | Northampton |
| Postcode | NN16 8UZ |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF25 North Northamptonshire |
| Local authority | North Northamptonshire |
| Electoral ward | St Peter |
| Westminster constituency | Kettering |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IMImobile Europe Ltd |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 10 Aug 2026 at 10:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/32d258ea-3256-443b-ba40-67b4bc3f7b83

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/32d258ea-3256-443b-ba40-67b4bc3f7b83
  10th August 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b6305cf4-359f-4638-ba34-9123366161d7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b6305cf4-359f-4638-ba34-9123366161d7.json.