---
title: "URGENT CARE RESPONSE"
ocid: "ocds-b5fd17-b65747c9-d736-426f-9a66-6b991e7458ac"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b65747c9-d736-426f-9a66-6b991e7458ac"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b65747c9-d736-426f-9a66-6b991e7458ac.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b65747c9-d736-426f-9a66-6b991e7458ac.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NHS SOUTH WEST - ACUTES"
published: "2021-10-07"
---

# URGENT CARE RESPONSE

Buyer: NHS SOUTH WEST - ACUTES  
Current stage: Tender  
OCID: ocds-b5fd17-b65747c9-d736-426f-9a66-6b991e7458ac

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b65747c9-d736-426f-9a66-6b991e7458ac)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b65747c9-d736-426f-9a66-6b991e7458ac.json)

## Summary

The NHS South West - Acutes is currently conducting an open tender for the "Urgent Care Response" service, aimed at delivering domiciliary urgent community response care in both Torbay and South Devon. This procurement, classified under the industry category of social work services without accommodation, is in the tender stage with a deadline for submissions set for 3rd November 2021. The contract period will commence on 4th November 2021, reflecting a phased implementation over the following months aimed at enhancing community care and preventing hospital admissions.

This opportunity presents significant prospects for businesses specialising in domiciliary care or those wishing to enter this sector. Interested providers must be registered with the Care Quality Commission and adhere to fundamental care standards. As the demand for home-based care continues to rise, businesses that can deliver high-quality, responsive care services, particularly those able to staff the required 250 block hours per week, would be well positioned to compete for this contract and contribute to community health outcomes.

## Notice

Torbay and South Devon NHS Foundation Trust (the 'Trust') and its partners Devon County Council and Devon CCG are inviting Providers to apply for the provision of a domiciliary Urgent Community Response Care service in both Torbay and South Devon. This Urgent Community Response Care Service (UCR) is a 7-days a week service to prevent delayed transfers of care from hospital setting, meet the increasing need in the community, and to avoid unnecessary admissions by providing rapid care and support which promotes independence and enables clients to live as independently as possible in their own homes with the right support. The Trust has divided its requirements up into the following two (2) lots: Lot 1 - Torbay starting with 250 (block) hours per week, contract period = 6m + 12m + 12m Lot 2 - South Devon starting with 250 (block) hours per week, contract period = 6m + 12m + 12m In providing the services, the provider is required to be registered with the Care Quality Commission (CQC) and to maintain that registration throughout the contract period. All service providers must meet the 'fundamental standards' as set out in Part 3 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (as amended) (the 'Fundamental Standards') and Part 4 of the Care Quality Commission (Registration) Regulations 2009 (as amended). This procurement is open to all Providers currently in the Domiciliary Care or Live-In Care market or considering a move into either market. It is anticipated that delivery of the services will begin within 1 month of the contract award, which we anticipate to award by the end of December 2021. All potential Providers who wish to be considered will be required to complete an Invitation to Tender Pack. To register interest in applying and to download (free of charge) procurement documents, please go to https://uk.eu-supply.com/login.asp?B=NHSSW This procurement is under the 'Light Touch' provisions of the PCR 2015

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/aad958e7-11b1-41df-be12-c6c64cda60bb |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Oct 2021 |
| Submission deadline | 3 Nov 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 4 Nov 2021 - 5 Nov 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH WEST - ACUTES |
| Locality | TORQUAY |
| Post town | Torquay |
| Postcode | TQ2 7AA |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK42 Torbay |
| Local authority | Torbay |
| Electoral ward | Shiphay |
| Westminster constituency | Torbay |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312000 - Social work services without accommodation
- 85312400 - Welfare services not delivered through residential institutions

## Release History

- 7 Oct 2021 at 10:31 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/aad958e7-11b1-41df-be12-c6c64cda60bb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/aad958e7-11b1-41df-be12-c6c64cda60bb
  7th October 2021 - Opportunity notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=39953&B=NHSSW
  Please click the attached link to access this opportunity

## Notice URLs

- https://uk.eu-supply.com/login.asp?B=NHSSW

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b65747c9-d736-426f-9a66-6b991e7458ac. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b65747c9-d736-426f-9a66-6b991e7458ac.json.
