---
title: "Student Bursary Support Service (SBSS)"
ocid: "ocds-b5fd17-b65d35b3-6d1b-48dc-a9d5-6199340c40ee"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b65d35b3-6d1b-48dc-a9d5-6199340c40ee"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b65d35b3-6d1b-48dc-a9d5-6199340c40ee.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b65d35b3-6d1b-48dc-a9d5-6199340c40ee.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "DEPARTMENT FOR EDUCATION"
published: "2018-01-10"
---

# Student Bursary Support Service (SBSS)

Buyer: DEPARTMENT FOR EDUCATION  
Current stage: Planning  
OCID: ocds-b5fd17-b65d35b3-6d1b-48dc-a9d5-6199340c40ee

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## Summary

The Department for Education in England is currently in the planning stage for the procurement of the Student Bursary Support Service (SBSS). This initiative aims to process various financial support applications and claims for students and educational institutions within the education and training services sector. The contract is set to commence in the 2018/19 academic year following the expiration of the current service on 31 August 2018. Stakeholders are encouraged to submit feedback by the deadline of 21 July 2017 for engagement purposes.

This procurement presents a significant opportunity for businesses specialising in educational services, customer support functions, and secure data processing solutions. Companies equipped to handle high volumes of student applications and claims, as well as those with experience in compliance with government security standards, would particularly benefit from competing for this contract. The SBSS entails managing upwards of 50,000 enquiries and making approximately £40 million in support payments annually, indicating a strong potential for business growth in this sector.

## Notice

The current Student Bursary Support Service (SBSS) is a service to: * process student applications for Care to Learn financial support, which involves eligibility checks of the student (circ 4,000 applications annually) * process institution funding claims for 16 to 19 Bursary Fund vulnerable bursaries (4,000 claims annually). * process student application details for Professional and Career Development Loans (circ 38,000 applications/data adjustments annually) * carry out verification of course attendance at educational institutions (circ 4,000 students annually) * carry out verification of child attendance at eligible/registered childcare providers (circ 4,000 students annually) * carry out verification of Ofsted registration of childcare providers (circ 1,000 childcare providers annually) * provide customer support for students, education institutions and childcare providers that need additional information and advice (circ 50,000 enquiries annually) * The SBSS makes circa 25,000 support payments annually to educational institutions (schools, colleges and providers) and childcare providers worth approximately PS40 million per academic year. DfE provides the funds to make these payments on a weekly basis. * Students are the primary customers for the Student Bursary Support Service and they must receive the payments and support to which they are entitled. * Data capture for the applications for financial support will be through a secure portal, which must meet government security standards for official - sensitive data. * The current contract to provide the Student Bursary Support Service will expire on 31 August 2018. * The Department for Education are currently exploring options and seeking supplier engagement regarding the provision of these services from the 2018/19 academic year. It is envisioned that we will be looking to procure a 3 year service with set up time of up to 9 months. * Please note that the future delivery requirements are still under development and as such are subject to change. Additional information: The DfE are currently welcoming comments and feedback in relation to this potential opportunity in the form of a survey. To access this survey please see the below link. The deadline for responses is 12noon on Friday 21st July 2017. http://www.smartsurvey.co.uk/s/SBSS17EE

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/df38f8ff-6550-4bc5-8d9d-34429aa2b45a |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jan 2018 |
| Submission deadline | Not specified |
| Future notice date | 21 Jul 2017 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR EDUCATION |
| Locality | NOTTINGHAM |
| Post town | Nottingham |
| Postcode | NG8 1DH |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF14 Nottingham |
| Local authority | Nottingham |
| Electoral ward | Lenton & Wollaton East |
| Westminster constituency | Nottingham South |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland, TLN Northern Ireland |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80000000 - Education and training services

## Release History

- 10 Jan 2018 at 10:41 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/df38f8ff-6550-4bc5-8d9d-34429aa2b45a
- 30 Jun 2017 at 11:33 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/df38f8ff-6550-4bc5-8d9d-34429aa2b45a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/df38f8ff-6550-4bc5-8d9d-34429aa2b45a
  10th January 2018 - Early engagement notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4f96fa02-9e33-42d9-a36e-b5d2ddf24755
  Student Bursary Support Service (SBSS)

## Notice URLs

- http://www.smartsurvey.co.uk/s/SBSS17EE

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b65d35b3-6d1b-48dc-a9d5-6199340c40ee. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b65d35b3-6d1b-48dc-a9d5-6199340c40ee.json.
