--- title: "Defining Complex Cases in our Independent Living Services" ocid: "ocds-b5fd17-b681e4bf-7b56-43c9-ab43-479aeea89d76" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b681e4bf-7b56-43c9-ab43-479aeea89d76" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b681e4bf-7b56-43c9-ab43-479aeea89d76.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-b681e4bf-7b56-43c9-ab43-479aeea89d76.json" source: "Contracts Finder" current_stage: "Tender" buyer: "BRITISH RED CROSS" published: "2019-03-22" --- # Defining Complex Cases in our Independent Living Services Buyer: BRITISH RED CROSS Current stage: Tender OCID: ocds-b5fd17-b681e4bf-7b56-43c9-ab43-479aeea89d76 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b681e4bf-7b56-43c9-ab43-479aeea89d76) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b681e4bf-7b56-43c9-ab43-479aeea89d76.json) ## Summary The British Red Cross is seeking tenders for the project titled "Defining Complex Cases in our Independent Living Services." This initiative falls under the services category, specifically focusing on test and evaluation within the health and social care industry. The procurement process is currently in the active tender stage, with submissions required by 12 April 2019. The contract is expected to commence on 1 May 2019 and conclude by 31 July 2019. This opportunity is open to all vendors, including small and medium-sized enterprises (SMEs) and voluntary and community sector enterprises (VCSEs), and is located in the United Kingdom and British Overseas Territories, among other delivery locations. This tender presents significant opportunities for businesses involved in health and social care service evaluation. Companies with expertise in understanding complex service delivery issues or those offering innovative solutions for improving service monitoring and evaluation will be particularly well-suited to compete. Moreover, this is an excellent chance for SMEs and VCSEs to engage with a vital service provider like the British Red Cross, potentially expanding their market reach and contributing to meaningful improvements in independent living services. ## Notice The British Red Cross has been delivering health and social care services for over 70 years,working closely with our partners to help people move more swiftly and safely though the care system. Our range of services provide a person-centred approach to ensure all the practical and emotional needs of a person are met, to help them get back on their feet and live independently. We receive referrals for support from: - Our statutory health and social care partners such as hospitals, primary care trusts and local authorities; - Third sector organisations and community groups; - The people needing the support themselves or their family or friends. Further information on our services is included in Appendix 1, this outlines our service models and their intended outcomes. Our service evaluations and feedback from our operational teams identify inappropriate referrals and being asked to support people with what they refer to as complex needs as recurring themes. Services are developing their own practices in response to these issues and there is no universal definition across our services as to what makes a case complex. This makes it difficult for our service monitoring and evaluation to identify the impact of complex cases on our service delivery or the achievement of our intended outcomes, and therefore limits the extent to which this can inform our service development and improvement. We are looking for an independent contractor to help us to better understand the issues of complexity, it's impact on our work and how we can better identify and record this. For more details, please see the attached Invitation to Tender document. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d2f052f1-6638-4569-848a-637d72756d32 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Mar 2019 | | Submission deadline | 12 Apr 2019 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Apr 2019 - 31 Jul 2019 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BRITISH RED CROSS | | Locality | PAISLEY | | Post town | Paisley | | Postcode | PA1 1EA | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire | | Local authority | Renfrewshire | | Electoral ward | Paisley East and Central | | Westminster constituency | Paisley and Renfrewshire South | | Delivery location | Not specified | ## CPV Codes ### Divisions - 73 - Research and development services and related consultancy services ### Codes - 73430000 - Test and evaluation ## Release History - 22 Mar 2019 at 17:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d2f052f1-6638-4569-848a-637d72756d32 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/d2f052f1-6638-4569-848a-637d72756d32 22nd March 2019 - Opportunity notice on Contracts Finder - https://www.mytenders.co.uk/search/show/search_view.aspx?ID=MAR156826 NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided. ## Notice URLs - http://www.redcross.org.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b681e4bf-7b56-43c9-ab43-479aeea89d76. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b681e4bf-7b56-43c9-ab43-479aeea89d76.json.