--- title: "SCC JCP Quarterly Experience Survey(s)" ocid: "ocds-b5fd17-b684877d-d0ab-4a93-9042-d424d35a80cf" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b684877d-d0ab-4a93-9042-d424d35a80cf" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b684877d-d0ab-4a93-9042-d424d35a80cf.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-b684877d-d0ab-4a93-9042-d424d35a80cf.json" source: "Contracts Finder" current_stage: "Tender" buyer: "SE SHARED SERVICES" published: "2020-02-25" --- # SCC JCP Quarterly Experience Survey(s) Buyer: SE SHARED SERVICES Current stage: Tender OCID: ocds-b5fd17-b684877d-d0ab-4a93-9042-d424d35a80cf [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b684877d-d0ab-4a93-9042-d424d35a80cf) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b684877d-d0ab-4a93-9042-d424d35a80cf.json) ## Summary The Surrey County Council, through SE Shared Services, has initiated a public procurement process titled "SCC JCP Quarterly Experience Survey(s)." This tender falls under the survey services industry category (CPV code 79311000) and is based in Surrey, United Kingdom, with the procurement method stated as an open procedure. The tender period is active, with submissions closing on 8th March 2020. The contract is expected to start on 6th April 2020 and run until 5th April 2025, allowing for a structured and consistent approach to quarterly surveys aimed at enhancing employee engagement. This procurement opportunity presents significant growth potential for businesses specialising in survey services, survey analysis, and customer satisfaction surveys. Companies capable of delivering timely and effective survey solutions that engage and analyse employee sentiments will find this tender particularly suited to their capabilities. As the Council aims to refresh its engagement strategy by introducing quarterly pulse surveys, businesses that can provide innovative survey designs and methodologies will be well-positioned to compete for the contract. ## Notice Here at Surrey County Council we are looking to refresh our approach to employee engagement. Being a large organisation with a huge variety of roles, traditionally we have run an annual survey which all staff are asked to complete (mostly digitally, but we do have a lot of roles which are not computer based), and comprised of questions where most asked for a tick-box answer. We are now looking to adopt a dual approach which alternates pulse surveys and focus groups. Each survey will take place every quarter and we will target 25% of the total workforce (with proportionate representation of our Directorates) so that no employee is asked to complete the survey more than once a year. We will run the focus-groups in-between each survey and these will be open to all. We are taking this approach because an annual survey is no longer an effective form of engagement for us. Annual surveys are time consuming, generates a lag in results analysis, is always considered to run 'at the wrong time' and the results are shared as a 'big reveal' which becomes a static reputation for the year. We envision quarterly surveys to allow us to be the satellites in the sky, constantly aware of how the workforce is feeling, whilst avoiding survey fatigue. The plan is to run the surveys for one year, review the questions, and then the updated question set will stay fixed for the next three-five years. This is to enable us to build a picture of trends by using a set of consistent and benchmark able questions. Additional information: Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d77a7c7d-0ce9-4a1a-8d68-71aadf1b0d3c | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 25 Feb 2020 | | Submission deadline | 8 Mar 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 5 Apr 2020 - 5 Apr 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SE SHARED SERVICES | | Locality | SURREY | | Post town | Kingston upon Thames | | Postcode | KT1 2DN | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI6 Outer London - South | | ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton | | Local authority | Kingston upon Thames | | Electoral ward | Kingston Town | | Westminster constituency | Kingston and Surbiton | | Delivery location | Not specified | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79311000 - Survey services - 79311100 - Survey design services - 79311300 - Survey analysis services - 79342311 - Customer satisfaction survey ## Release History - 25 Feb 2020 at 15:14 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d77a7c7d-0ce9-4a1a-8d68-71aadf1b0d3c - 25 Feb 2020 at 14:58 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d77a7c7d-0ce9-4a1a-8d68-71aadf1b0d3c ## Documents - https://www.contractsfinder.service.gov.uk/Notice/d77a7c7d-0ce9-4a1a-8d68-71aadf1b0d3c 25th February 2020 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/sesharedservices/aspx/ Additional information on how to apply for this contract ## Notice URLs - http://www.surreycc.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b684877d-d0ab-4a93-9042-d424d35a80cf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b684877d-d0ab-4a93-9042-d424d35a80cf.json.