--- title: "2425-0464 -Parking enforcement, cashless parking and associated services" ocid: "ocds-b5fd17-b6855c09-95af-4325-b5c7-f927d356f29a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b6855c09-95af-4325-b5c7-f927d356f29a" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b6855c09-95af-4325-b5c7-f927d356f29a.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-b6855c09-95af-4325-b5c7-f927d356f29a.json" source: "Contracts Finder" current_stage: "Tender" buyer: "ISLINGTON" published: "2025-01-13" --- # 2425-0464 -Parking enforcement, cashless parking and associated services Buyer: ISLINGTON Current stage: Tender OCID: ocds-b5fd17-b6855c09-95af-4325-b5c7-f927d356f29a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b6855c09-95af-4325-b5c7-f927d356f29a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b6855c09-95af-4325-b5c7-f927d356f29a.json) ## Summary The London Borough of Islington is inviting bids for a comprehensive contract titled "2425-0464 - Parking enforcement, cashless parking and associated services" in the field of parking services and enforcement. This tender, which is currently in the tender stage, commenced its publication on 13 January 2025 and has a tender submission deadline of 13 February 2025. The scope includes parking enforcement, cashless parking systems, vehicle removal, printing services, and complaints handling. The contract period will start on 1 October 2025 and run until 30 September 2029 with various services beginning at different dates within this timeframe. The overall value of the contract is approximately £132.56 million. This tender provides a substantial opportunity for businesses specialising in civil enforcement, IT systems for parking management, CCTV services, and related areas. Companies capable of providing high-quality cashless parking solutions, secure processing of enforcement notices, and efficient clearance of vehicle obstructions will find this tender particularly advantageous. Businesses that can deliver resilience services and manage a high volume of customer interactions and transactions are well-suited to compete for this contract. The open procurement method ensures a competitive and transparent bidding process, allowing equal opportunity for qualifying entities to participate. ## Notice The Authority requires the Bidder to provide the services listed below, which will be evaluated as part of the Bidders Tender with the exception of Resilience Services: Civil Enforcement Officer (CEO) and CCTV Enforcement This element of the service includes on-street enforcement undertaken by Civil Enforcement Officers patrolling the street on foot and using appropriate vehicles to ensure Parking Restrictions are enforced 24 hours a day including bank holiday and special events taking place at the Arsenal Football Stadium. The contract requires CCTV Clip Processing to take place to identify Moving Traffic and Bus Lane contraventions and subsequently the issuance of valid Penalty Charge Notices. The Authority currently issues approximately 400,000 PCNs per year with an estimated 200,000 being issued by Civil Enforcement Officers, and an estimated 200,000 which were captured by CCTV. This service will commence on 1 October 2025. Cashless Parking Services The Authority requires a high-quality Cashless Parking Service, this will include electronic short stay purchases of kerbside parking permits and visitor vouchers. The Authority's charging structure is based on vehicle CO2 emissions. There are approximately 1.4 million transactions taking place annually. This service will commence on 1 April 2026. Printing, Posting and Scanning Services The Authority requires a solution for the printing and posting of statutory and other related documentation along with the scanning and indexing of incoming correspondence not received via our dedicated IT systems. There are approximately 500,000 letters that are printed and posted annually and an estimated 50,000 items for scanning and indexing. This service will commence on 1 April 2026. Vehicle Removal and Pound Facility The Authority requires the provision of removal trucks, clamping services and a pound facility to conduct relocations and removal of vehicles identified as persistent evaders and vehicles causing an obstruction on the public highway. There is an estimated 1200 relocations and 300 vehicles removed to the pound annually. This service will commence on 1 October 2025. Complaints Handling The contract requires the successful Bidder to be responsible for managing the first line of complaints related the services being delivered. This service will commence on 1 October 2025. Resilience Services There is also a requirement to deliver a resilience service upon request by the Authority, for services usually undertaken in house. This includes but not limited to; notice and debt processing, suspensions, sign and line maintenance and business intelligence. Additional Goods and Services During the term of the contract, with no obligation on the Authority to proceed with any or all of these options, the Authority may require the Bidder to purchase on the Authority's behalf other services, including but not limited to; * A parking management and processing IT systems * Purchase of additional CCTV ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c5b6dd10-82c3-4335-94e8-cbf02e5af057 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 13 Jan 2025 | | Submission deadline | 13 Feb 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Sep 2025 - 30 Sep 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £132,560,369 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ISLINGTON | | Locality | LONDON | | Post town | North London | | Postcode | N1 2UD | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI43 Haringey and Islington | | Local authority | Islington | | Electoral ward | St Mary's & St James' | | Westminster constituency | Islington South and Finsbury | | Delivery location | Not specified | ## CPV Codes ### Divisions - 63 - Supporting and auxiliary transport services; travel agencies services - 98 - Other community, social and personal services ### Codes - 63712400 - Parking services - 98351110 - Parking enforcement services ## Release History - 13 Jan 2025 at 12:19 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c5b6dd10-82c3-4335-94e8-cbf02e5af057 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/c5b6dd10-82c3-4335-94e8-cbf02e5af057 13th January 2025 - Opportunity notice on Contracts Finder ## Notice URLs - http://www.islington.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b6855c09-95af-4325-b5c7-f927d356f29a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b6855c09-95af-4325-b5c7-f927d356f29a.json.