--- title: "Microsoft Word Co-authoring Support & Hypercare" ocid: "ocds-b5fd17-b687373e-f903-4e13-aa39-db2fd2b3ec6f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b687373e-f903-4e13-aa39-db2fd2b3ec6f" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b687373e-f903-4e13-aa39-db2fd2b3ec6f.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-b687373e-f903-4e13-aa39-db2fd2b3ec6f.json" source: "Contracts Finder" current_stage: "Award" buyer: "COMPETITION AND MARKETS AUTHORITY" published: "2026-05-20" --- # Microsoft Word Co-authoring Support & Hypercare Buyer: COMPETITION AND MARKETS AUTHORITY Current stage: Award OCID: ocds-b5fd17-b687373e-f903-4e13-aa39-db2fd2b3ec6f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b687373e-f903-4e13-aa39-db2fd2b3ec6f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b687373e-f903-4e13-aa39-db2fd2b3ec6f.json) ## Summary The Competition and Markets Authority (CMA) in London has finalised a procurement process for the Microsoft Word Co-authoring Support & Hypercare services. This contract falls under the software programming and consultancy services industry, classified with CPV code 72200000. The procurement method used was a selective procedure with a call-off from a dynamic purchasing system. The contract, valued at £49,560, began on 12th May 2025 and will continue until 11th May 2028, with the tender period having concluded on 11th April 2025. The primary location for service delivery is the United Kingdom. The award stage was updated on 20th May 2026. This tender presents significant opportunities for small and medium-sized enterprises (SMEs) specialising in software programming and systems consultancy. The contract involves providing ongoing support and developing Word templates, an essential service in addressing complex document management issues. Small businesses that offer bespoke software services and those specialised in IT support and consultancy would find this contract particularly aligned with their offerings. As the government aims to engage more SMEs, this contract signifies a lucrative opportunity for growing companies in this niche market to expand their portfolio and foster long-term client relationships with a reputable public authority. ## Notice support contract provides CMA with: * Ongoing support 3rd line support to specialist internal users, particularly around co-authoring and 'corrupted' documents Hypercare * Development of CMA Word templates, both layout and starter documents ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fe28c80a-ae8a-49d2-8d0a-494814874ef9 | | Notice type | Award Notice | | Procurement type | Dynamic | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a dynamic purchasing system | | Tender suitability | SME | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 20 May 2026 | | Submission deadline | 10 Apr 2025 | | Future notice date | Not specified | | Award date | 11 May 2025 | | Contract period | 11 May 2025 - 11 May 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £49,560 | | Lots value | Not specified | | Awards value | £49,560 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | COMPETITION AND MARKETS AUTHORITY | | Locality | LONDON | | Post town | Central London | | Postcode | WC1B 4AD | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI36 Camden | | Local authority | Camden | | Electoral ward | Bloomsbury | | Westminster constituency | Holborn and St Pancras | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | BROCHET | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72200000 - Software programming and consultancy services - 72210000 - Programming services of packaged software products - 72220000 - Systems and technical consultancy services - 72221000 - Business analysis consultancy services - 72222000 - Information systems or technology strategic review and planning services - 72222100 - Information systems or technology strategic review services - 72222200 - Information systems or technology planning services - 72222300 - Information technology services - 72223000 - Information technology requirements review services - 72224000 - Project management consultancy services - 72225000 - System quality assurance assessment and review services - 72226000 - System software acceptance testing consultancy services - 72227000 - Software integration consultancy services - 72228000 - Hardware integration consultancy services - 72230000 - Custom software development services - 72240000 - Systems analysis and programming services - 72250000 - System and support services - 72260000 - Software-related services ## Release History - 20 May 2026 at 14:43 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fe28c80a-ae8a-49d2-8d0a-494814874ef9 - 13 Jun 2025 at 20:09 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fe28c80a-ae8a-49d2-8d0a-494814874ef9 - 13 Jun 2025 at 20:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fe28c80a-ae8a-49d2-8d0a-494814874ef9 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/fe28c80a-ae8a-49d2-8d0a-494814874ef9 20th May 2026 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/cfb62837-3c5f-4f0f-a793-9b4dd79f25da ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b687373e-f903-4e13-aa39-db2fd2b3ec6f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b687373e-f903-4e13-aa39-db2fd2b3ec6f.json.