--- title: "Digital Training and Upskilling Programmes" ocid: "ocds-b5fd17-b69171a4-f209-456a-a872-26c02c3db482" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b69171a4-f209-456a-a872-26c02c3db482" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b69171a4-f209-456a-a872-26c02c3db482.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-b69171a4-f209-456a-a872-26c02c3db482.json" source: "Contracts Finder" current_stage: "Tender" buyer: "RADIAN" published: "2020-09-21" --- # Digital Training and Upskilling Programmes Buyer: RADIAN Current stage: Tender OCID: ocds-b5fd17-b69171a4-f209-456a-a872-26c02c3db482 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b69171a4-f209-456a-a872-26c02c3db482) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b69171a4-f209-456a-a872-26c02c3db482.json) ## Summary The procurement process, initiated by Radian, focuses on a tender titled "Digital Training and Upskilling Programmes" within the training services industry category. Based in Southampton, UK, Radian is seeking to enhance digital engagement through training for its online platforms, aiming to shift customer interactions to digital channels starting from January 2021. This open procurement method has a tender period ending on 21 October 2020, with an estimated contract value of £500,000 and a minimum value of £100,000. The contract period is set to commence on 1 December 2020 and conclude on 30 November 2022. This tender presents significant opportunities for businesses specialising in digital training services, particularly for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations. Companies with experience in delivering computer-user familiarisation and specialist training are particularly well-suited to participate. By engaging in this programme, businesses can not only contribute to enhancing digital literacy but also establish long-term relationships with a large community of users within the Radian operational area. ## Notice We currently have two on-line customer portals with the aim of making it significantly easier for customers to get in touch and interact with us. Giving our customers the opportunity to carry out more activities online such as making payments, booking and tracking their upcoming repairs etc, rather than having to contact us by telephone. We want our portals to become the primary way customers contact us. We'll nudge, persuade and encourage customers who are comfortable with digital communications to use the portal as their primary point of contact and will support those who can't through training and where access to a device/data are barriers we will set up a loan scheme to give customers access to laptops, tablets or MiFi units (portable or pocket WiFi). This is the start of our journey towards our portals becoming the primary access point for all customers, creating channel shift towards digital means. There are currently 5800 registered users on the Radian Portal and 8850 registered users on the Yarlington Portal. As such, we require an established Digital Training Provider to carry out a programme of digital training for our customers across our operational area (with initial focus on the east of our geography) from January 2021. Additional information: In order to view the tender documents please visit: https://in-tendhost.co.uk/radian/aspx/ Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/da18a388-beb2-4074-98c3-4f1ac9eba39e | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 21 Sep 2020 | | Submission deadline | 21 Oct 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Dec 2020 - 30 Nov 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £500,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | RADIAN | | Locality | SOUTHAMPTON | | Post town | Southampton | | Postcode | SO50 6AD | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ3 Hampshire and Isle of Wight | | ITL 3 | TLJ35 South Hampshire | | Local authority | Eastleigh | | Electoral ward | Eastleigh North | | Westminster constituency | Eastleigh | | Delivery location | Not specified | ## CPV Codes ### Divisions - 80 - Education and training services ### Codes - 80000000 - Education and training services - 80500000 - Training services - 80510000 - Specialist training services - 80521000 - Training programme services - 80533000 - Computer-user familiarisation and training services - 80533100 - Computer training services ## Release History - 21 Sep 2020 at 16:06 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/da18a388-beb2-4074-98c3-4f1ac9eba39e ## Documents - https://www.contractsfinder.service.gov.uk/Notice/da18a388-beb2-4074-98c3-4f1ac9eba39e 21st September 2020 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/radian/aspx/ Additional information on how to apply for this contract ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b69171a4-f209-456a-a872-26c02c3db482. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b69171a4-f209-456a-a872-26c02c3db482.json.