---
title: "IDAM support partner"
ocid: "ocds-b5fd17-b6be3a96-fc6f-43b5-81fe-5be8d30261f9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b6be3a96-fc6f-43b5-81fe-5be8d30261f9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b6be3a96-fc6f-43b5-81fe-5be8d30261f9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b6be3a96-fc6f-43b5-81fe-5be8d30261f9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "POST OFFICE"
published: "2025-06-13"
---

# IDAM support partner

Buyer: POST OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-b6be3a96-fc6f-43b5-81fe-5be8d30261f9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b6be3a96-fc6f-43b5-81fe-5be8d30261f9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b6be3a96-fc6f-43b5-81fe-5be8d30261f9.json)

## Summary

The Post Office has awarded a contract titled "IDAM support partner" to ACCENTURE (UK) LIMITED. This contract, under the IT services category, involves supporting a new IDAM solution. This process was carried out under a selective procurement method, specifically a call-off from a framework agreement, and the current stage is Award. Key dates include the contract period starting on 28 May 2025 and ending on 28 May 2029. The award was activated on 9 April 2025, and the project's location is within the United Kingdom. The total contract value is £310,400.

This tender presents substantial growth opportunities for businesses specialising in managed IT services, particularly those with established capacities in operational support and maintenance of IT systems. Businesses that are suitable to compete in such tenders are typically small and medium-sized enterprises (SMEs) with expertise in working alongside larger IT service providers and with capabilities in incident, problem management, and proactive service maintenance. This contract offers a substantial engagement over a four-year period, allowing for stable revenue generation and partnership opportunities with a prominent organisation like the Post Office.

## Notice

Post Office require a managed service provider to support the new IDAM solution when it goes live, working collaboratively with Post Office's internal support teams and ForgeRock's support function as required. This support will include ongoing operation and maintenance of the service to ensure suitable service levels are maintained, including incident and problem management, as well as proactive maintenance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/79986bf8-d780-432b-aa88-19704ba0af7d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jun 2025 |
| Submission deadline | 20 Mar 2025 |
| Future notice date | Not specified |
| Award date | 8 Apr 2025 |
| Contract period | 27 May 2025 - 28 May 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £310,400 |
| Lots value | Not specified |
| Awards value | £310,400 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POST OFFICE |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2V 7ER |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bassishaw |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCENTURE (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 13 Jun 2025 at 09:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/79986bf8-d780-432b-aa88-19704ba0af7d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/79986bf8-d780-432b-aa88-19704ba0af7d
  13th June 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b6be3a96-fc6f-43b5-81fe-5be8d30261f9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b6be3a96-fc6f-43b5-81fe-5be8d30261f9.json.