---
title: "Digital Transformation of HR Processes Consultation"
ocid: "ocds-b5fd17-b6bf5e08-1853-40da-af60-9c299d033427"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b6bf5e08-1853-40da-af60-9c299d033427"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b6bf5e08-1853-40da-af60-9c299d033427.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b6bf5e08-1853-40da-af60-9c299d033427.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Sussex Partnership NHS Foundation Trust"
published: "2026-10-09"
---

# Digital Transformation of HR Processes Consultation

Buyer: Sussex Partnership NHS Foundation Trust  
Current stage: Award  
OCID: ocds-b5fd17-b6bf5e08-1853-40da-af60-9c299d033427

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b6bf5e08-1853-40da-af60-9c299d033427)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b6bf5e08-1853-40da-af60-9c299d033427.json)

## Summary

Sussex Partnership NHS Foundation Trust bought consultancy for the digital transformation of its People Services HR processes, specifically business-as-usual support for ServiceNow HR Service Delivery (HRSD). This is a business and management consultancy service rather than a purchase of software or equipment. The listed delivery location is BN11 1HS, in Worthing, with the United Kingdom also given as a delivery location. The requirement concerns ongoing support for the Trust’s HR service processes as they are delivered through ServiceNow. The buyer is Sussex Partnership NHS Foundation Trust.

The procurement is complete and was awarded to Ernst & Young LLP. The Trust used a selective call-off from a framework agreement. The award was made on 5 August 2026, following a response deadline of 3 August 2026. The award value is £90,000. The contract period runs from 1 September 2026 to 30 June 2027. The recorded procurement estimate is also £90,000. The requirement was not identified as suitable for small or medium-sized enterprises or voluntary, community and social enterprises. No separate evaluation criteria are recorded in the process information.

For suppliers preparing to compete for a similar requirement from Sussex Partnership NHS Foundation Trust, this award demonstrates demand for consultancy-led support to digitise and sustain People Services processes using ServiceNow HRSD. Credible competitors would need to show they can support the platform in business-as-usual operations while helping deliver HR process transformation, rather than offering general HR advice or software alone. The contract went to a large consultancy through a framework call-off, so relevant framework access and the ability to deliver at that scale are commercially important. The buyer did not identify the work as suitable for SMEs or VCSEs, signalling that suppliers should assess whether they can meet the Trust’s expectations directly or through an appropriate delivery partnership.

## Notice

Digital Transformation of People Services: ServiceNow HRSD BAU Support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c3e0f8da-9162-4593-b638-807e0eb6aef2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Oct 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 Aug 2026 |
| Contract period | 1 Sep 2026 - 30 Jun 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £90,000 |
| Lots value | Not specified |
| Awards value | £90,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Sussex Partnership NHS Foundation Trust |
| Locality | LEATHERHEAD |
| Postcode area | Kingston upon Thames |
| Postcode | KT22 7AD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ26 East Surrey |
| Local authority | Mole Valley |
| Electoral ward | Leatherhead North |
| Westminster constituency | Epsom and Ewell |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Ernst & Young LLP |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79410000 - Business and management consultancy services

## Release History

- 9 Oct 2026 at 16:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c3e0f8da-9162-4593-b638-807e0eb6aef2
- 9 Oct 2026 at 16:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/15c18e8f-f5b7-4d9e-ba71-d534252f5b4f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c3e0f8da-9162-4593-b638-807e0eb6aef2
  9th October 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/15c18e8f-f5b7-4d9e-ba71-d534252f5b4f
  9th October 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b6bf5e08-1853-40da-af60-9c299d033427. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b6bf5e08-1853-40da-af60-9c299d033427.json.