---
title: "CCG and SOLS Covid Schemes Service Management Support"
ocid: "ocds-b5fd17-b6bfbb87-5572-4df5-81c8-e4f6ae5c870b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b6bfbb87-5572-4df5-81c8-e4f6ae5c870b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b6bfbb87-5572-4df5-81c8-e4f6ae5c870b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b6bfbb87-5572-4df5-81c8-e4f6ae5c870b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2021-02-16"
---

# CCG and SOLS Covid Schemes Service Management Support

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-b6bfbb87-5572-4df5-81c8-e4f6ae5c870b

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## Summary

The procurement process for the "CCG and SOLS Covid Schemes Service Management Support" contract, valued at £510,400, was initiated by H M Revenue & Customs. The contract, classified under the 'Supporting services for the government' industry category, is set in the United Kingdom and has completed the award stage. The contract period commenced on 1st October 2020 and will conclude on 31st March 2021. The procurement method used was selective, operating as a call-off from a framework agreement, with the tender period having ended on 30th September 2020.

This contract presents a lucrative opportunity for small and medium-sized enterprises (SMEs) within the service management sector, particularly those with expertise in technical service desk operations and change management processes. Businesses that specialise in leadership, assurance, and risk management strategies, especially those ready to adapt to the challenges posed by the Covid-19 pandemic, would find this tender well-suited to their capabilities. Engaging in such processes can expand their portfolio and enhance service delivery in government-related projects.

## Notice

To provide leadership, assurance and subject matter expertise to assist in the Technical Service Desk Management Service for the risking of the JRS. Ensuring Service Management Processes are functioning/effective and produce a Protect Connect Project Risk Intelligence Service Business Delivery Governance Model and ensure project controls are implemented. This service involves the operation of incident, problem, change and continuous improvement processes for the risking platform (Including migration from Assyst to Service Now), and all downtime planning, patching, upgrades, etc. It also supports downstream risking, cross scheme risking and reporting on Covid-19 schemes. Whilst undertaking the management of any planned changes, executed or cancelled/postponed, to the C19 schemes etc.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a80b4a1b-a40f-453e-a7c4-f3b669f7d8ab |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Feb 2021 |
| Submission deadline | 29 Sep 2020 |
| Future notice date | Not specified |
| Award date | 30 Sep 2020 |
| Contract period | 30 Sep 2020 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £510,400 |
| Lots value | Not specified |
| Awards value | £510,400 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M60 9LA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Ordsall |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FINYX CONSULTING |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75130000 - Supporting services for the government

## Release History

- 16 Feb 2021 at 11:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a80b4a1b-a40f-453e-a7c4-f3b669f7d8ab

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a80b4a1b-a40f-453e-a7c4-f3b669f7d8ab
  16th February 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c228ad20-57e1-4e3a-8ec5-d4b43d5c5986
  REDACTED Contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b6bfbb87-5572-4df5-81c8-e4f6ae5c870b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b6bfbb87-5572-4df5-81c8-e4f6ae5c870b.json.