---
title: "Customer Research: Relationship Surveys 2025-2028 - AWARD"
ocid: "ocds-b5fd17-b6c78113-2fb7-4ce2-adad-3478b4501573"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b6c78113-2fb7-4ce2-adad-3478b4501573"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b6c78113-2fb7-4ce2-adad-3478b4501573.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b6c78113-2fb7-4ce2-adad-3478b4501573.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BEYOND HOUSING"
published: "2025-05-29"
---

# Customer Research: Relationship Surveys 2025-2028 - AWARD

Buyer: BEYOND HOUSING  
Current stage: Award  
OCID: ocds-b5fd17-b6c78113-2fb7-4ce2-adad-3478b4501573

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b6c78113-2fb7-4ce2-adad-3478b4501573)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b6c78113-2fb7-4ce2-adad-3478b4501573.json)

## Summary

Beyond Housing has completed a procurement process under the title "Customer Research: Relationship Surveys 2025-2028 - AWARD", focusing on customer satisfaction surveys in the services category. This procurement is situated in the North East region of the United Kingdom, with delivery to be made to postal code YO12 7BH. The process followed an open procedure method, leading to an award to Iff Research. This contract, valued at £45,111.11, is set to run from 15th June 2025 to 14th June 2028. The procurement reached the award stage on 28th March 2025, and the contract award was published on 29th May 2025.

This tender presents valuable opportunities for businesses specialising in customer research and survey services, particularly small and medium enterprises (SMEs), as they have been identified as suitable competitors within the stated procurement process. Companies adept at gathering and analysing customer satisfaction metrics and providing insights that fulfil the requirements of the Regulator of Social Housing would find navigating such tenders beneficial for growth and establishing long-term relationships within the public sector. The comprehensive contract period allows ample time for the delivering enterprises to demonstrate their capabilities and potentially expand their service offerings in this field.

## Notice

Beyond Housing are seeking a research company to carry out the collection of TSMs to meet the requirements set by the Regulator of Social Housing.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e5ffef1b-ced6-4d53-b399-e8015e7650e5 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 May 2025 |
| Submission deadline | 3 Mar 2025 |
| Future notice date | Not specified |
| Award date | 28 Mar 2025 |
| Contract period | 14 Jun 2025 - 14 Jun 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £45,111 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BEYOND HOUSING |
| Locality | NORTH YORKSHIRE |
| Post town | York |
| Postcode | YO12 7BH |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE22 North Yorkshire |
| Local authority | North Yorkshire |
| Electoral ward | Castle |
| Westminster constituency | Scarborough and Whitby |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IFF RESEARCH |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey

## Release History

- 29 May 2025 at 07:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e5ffef1b-ced6-4d53-b399-e8015e7650e5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e5ffef1b-ced6-4d53-b399-e8015e7650e5
  29th May 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b6c78113-2fb7-4ce2-adad-3478b4501573. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b6c78113-2fb7-4ce2-adad-3478b4501573.json.