---
title: "L1125 Pension Wise - User Research Laboratory Facilities"
ocid: "ocds-b5fd17-b6d3a690-adc8-11e6-9901-0019b9f3037b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b6d3a690-adc8-11e6-9901-0019b9f3037b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b6d3a690-adc8-11e6-9901-0019b9f3037b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b6d3a690-adc8-11e6-9901-0019b9f3037b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2016-11-18"
---

# L1125 Pension Wise - User Research Laboratory Facilities

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-b6d3a690-adc8-11e6-9901-0019b9f3037b

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## Summary

The Crown Commercial Service has awarded a contract titled "L1125 Pension Wise – User Research Laboratory Facilities" for laboratory services, valued at £34,950. This procurement was conducted through an open procedure and is currently classified as complete. The contract period runs from 15th September 2015 to 30th September 2016, with the tender process concluding on 8th September 2015. The services will be delivered across various locations, including the United Kingdom and British Overseas Territories, and cater specifically to the Pension Wise initiative, aimed at assisting individuals aged 50 and above in understanding their pension options.

This tender presents viable opportunities for businesses, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) engaged in laboratory services and qualitative research. Companies with expertise in conducting user research, especially those familiar with the regulatory framework surrounding pensions and financial services, would be well-positioned to benefit from this contract. The timely execution of similar contracts can enhance service offerings and contribute to business growth in a sector that is increasingly involved in consumer financial education.

## Notice

This contract has already been awarded and it is being published for transparency purposes. Pension Wise is a government service launched in April 2015, on the back of substantial changes to pensions legislation in the UK and aims to help people aged 50 or over understand what they can do with their pension pot money, specifically with defined contribution pensions (i.e. pensions based on how much has been paid into the pot). The research laboratory facilities will be used for conducting qualitative research which for the web channel of Pension Wise which takes the form of one-on-one, hour long interviews. For the face-to-face and phone channel, a guidance session will take place in the laboratory.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cc9e1c26-9617-4d59-8f9c-fb6856ad024c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Nov 2016 |
| Submission deadline | 8 Sep 2015 |
| Future notice date | Not specified |
| Award date | 25 Aug 2015 |
| Contract period | 21 Sep 2015 - 30 Sep 2016 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £34,950 |
| Lots value | Not specified |
| Awards value | £34,950 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | LONDON |
| Post town | Central London |
| Postcode | WC2B 6NH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Holborn & Covent Garden |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SYSTEM CONCEPTS |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71900000 - Laboratory services

## Release History

- 18 Nov 2016 at 20:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cc9e1c26-9617-4d59-8f9c-fb6856ad024c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cc9e1c26-9617-4d59-8f9c-fb6856ad024c
  25th August 2015 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5392db1c-5fe1-455a-b78b-5e3b165cf2d1
  Appendix A
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/882b45c2-75b6-4a83-8159-bcca4934e91e
  Appendix C
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4e4515e6-8773-4c0d-a01e-c0340a8f167a
  SO17173 Extension of Contract L1125 - redacted v1
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f3c8dd54-a7d4-4110-be5b-cbda241cd71b
  Appendix B
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/46f6a285-08d5-494e-a43f-94def3efa668
  Appendix E
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/07cd40f4-2d95-4ad4-a02c-9e40b046fc09
  ITT
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/cf5f42a6-7ec0-4af1-b899-6e16e81cfe4b
  Appendix D
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/26421047-9e61-430f-bb01-8125222b798d
  Contract

## Provenance

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