---
title: "Voice of the customer for Trace - custom engineering"
ocid: "ocds-b5fd17-b6f70823-9c4d-4181-85bc-7d9ce61d0e71"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b6f70823-9c4d-4181-85bc-7d9ce61d0e71"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b6f70823-9c4d-4181-85bc-7d9ce61d0e71.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b6f70823-9c4d-4181-85bc-7d9ce61d0e71.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)"
published: "2021-05-20"
---

# Voice of the customer for Trace - custom engineering

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)  
Current stage: Award  
OCID: ocds-b5fd17-b6f70823-9c4d-4181-85bc-7d9ce61d0e71

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b6f70823-9c4d-4181-85bc-7d9ce61d0e71)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b6f70823-9c4d-4181-85bc-7d9ce61d0e71.json)

## Summary

The Department of Health and Social Care (T&T) in the United Kingdom has completed a procurement process for a project titled "Voice of the customer for Trace - custom engineering", aimed at acquiring custom contact data sampling automation within the software package and information systems industry. This tender was conducted using a selective procurement method through a call-off from a framework agreement, with a contract value of £40,050. The procurement stage is now in the award phase, with the contract period commencing on 23 April 2021 and concluding on 31 May 2021. The tender period ended on 22 April 2021.

This procurement offers significant opportunities for businesses, particularly those skilled in software development and information systems, to engage and innovate in custom engineering solutions. Firms with experience in automated data management or similar services, especially those that focus on customer feedback and sampling automation, would be well-positioned to compete in such tenders. As the contracting authority is a reputable government department, successfully securing contracts like these can enhance a business's credibility and provide a stepping stone to further public sector opportunities.

## Notice

Custom contact data sampling automation

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/88882979-be62-4c67-a8d5-17ac53401c5e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 May 2021 |
| Submission deadline | 22 Apr 2021 |
| Future notice date | Not specified |
| Award date | 26 Apr 2021 |
| Contract period | 22 Apr 2021 - 31 May 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £40,050 |
| Lots value | Not specified |
| Awards value | £40,050 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T) |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | QUALTRICS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 20 May 2021 at 10:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/88882979-be62-4c67-a8d5-17ac53401c5e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/88882979-be62-4c67-a8d5-17ac53401c5e
  20th May 2021 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000kXDl/svWpJDYIJ6QwMlWcR7PQ66wAtt6zc_qN0T15xaN7hSU
  #1631 Department of Health 210429-TA v.2_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b6f70823-9c4d-4181-85bc-7d9ce61d0e71. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b6f70823-9c4d-4181-85bc-7d9ce61d0e71.json.