---
title: "Direct Payments Support Service"
ocid: "ocds-b5fd17-b73d7c34-231d-4bf0-9a6d-67b6b6c379c3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b73d7c34-231d-4bf0-9a6d-67b6b6c379c3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b73d7c34-231d-4bf0-9a6d-67b6b6c379c3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b73d7c34-231d-4bf0-9a6d-67b6b6c379c3.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "WIRRAL BOROUGH COUNCIL"
published: "2024-08-12"
---

# Direct Payments Support Service

Buyer: WIRRAL BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-b73d7c34-231d-4bf0-9a6d-67b6b6c379c3

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## Summary

Wirral Borough Council is inviting tenders for a Direct Payments Support Service, classified under the Health and Social Work Services category. This procurement is at the tender stage with a deadline set for 30th August 2024, at 12:00 PM BST. The services are to be delivered in England, and the contract will run from 1st November 2024 to 31st October 2026. The overall value of the contract is estimated to be £661,251. The tender uses an open procedure below the threshold and includes three main elements: support services, a payroll and managed accounts function, and a digital register for Personal Assistants.

This tender presents a significant opportunity for businesses specialising in social care services, particularly those experienced in direct payment support. Small to Medium Enterprises (SMEs) are encouraged to apply, as this procurement is well-suited to organisations that can provide comprehensive support services, financial management assistance, and technological solutions for matching Personal Assistants with service users. By participating, businesses can expand their operational scope, increase their market presence in Wirral, and contribute to the local council’s goals of increasing Direct Payments uptake.

## Notice

Wirral Council is seeking to appoint one organisation to provide a Direct Payment Support Service. The Service will be comprised of the following 3 elements: * A Direct Payment Support Service which will include information, guidance and support for Direct Payment recipients, Personal Assistants, and social care professionals. * A Payroll and managed accounts function, to enable people to enjoy the flexibility a Direct Payment offers without the responsibility of managing the budget themselves. * A digital Personal Assistant register which would match people with the skill set required to meet assessed needs. The Provider will be expected to enable Direct Payment recipients to manage their Direct Payments as independently as possible and maximise the choice and control of Direct Payment recipients over which aspects of the service they wish to access. The Provider will also contribute towards the development of Direct Payments in Wirral by supporting the Council's ambitions to increase the uptake of Direct Payments in the borough. Additional information: The tender document and any additional information are accessible via The Chest portal, https://www.the-chest.org.uk/ to participate in this exercise please register your interest in the opportunity. Should you have any questions relating to the tender document please raise them via the 'messages' section on the portal.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c1c4164d-a132-48e8-bc59-315174ee52a3 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Aug 2024 |
| Submission deadline | 30 Aug 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Nov 2024 - 31 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £661,251 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WIRRAL BOROUGH COUNCIL |
| Locality | BIRKENHEAD |
| Post town | Chester |
| Postcode | CH41 2AB |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD74 Wirral |
| Local authority | Wirral |
| Electoral ward | Birkenhead and Tranmere |
| Westminster constituency | Birkenhead |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 12 Aug 2024 at 05:49 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c1c4164d-a132-48e8-bc59-315174ee52a3
- 19 Jul 2024 at 09:42 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/57958cb9-56a1-4874-a0ba-543ff7416707

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c1c4164d-a132-48e8-bc59-315174ee52a3
  12th August 2024 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/57958cb9-56a1-4874-a0ba-543ff7416707
  19th July 2024 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=3591e814-671f-ef11-812b-005056b64545
  Advert

## Notice URLs

- http://www.wirral.gov.uk/
- https://www.the-chest.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b73d7c34-231d-4bf0-9a6d-67b6b6c379c3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b73d7c34-231d-4bf0-9a6d-67b6b6c379c3.json.
