---
title: "SunSystems Support Maintenance and Development Services"
ocid: "ocds-b5fd17-b77fba65-0fac-48c1-90f7-e1c18618e7d3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b77fba65-0fac-48c1-90f7-e1c18618e7d3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b77fba65-0fac-48c1-90f7-e1c18618e7d3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b77fba65-0fac-48c1-90f7-e1c18618e7d3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WATER SERVICES REGULATION AUTHORITY"
published: "2017-03-20"
---

# SunSystems Support Maintenance and Development Services

Buyer: WATER SERVICES REGULATION AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-b77fba65-0fac-48c1-90f7-e1c18618e7d3

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## Summary

The WATER SERVICES REGULATION AUTHORITY is currently engaged in a public procurement process for "SunSystems Support Maintenance and Development Services," focusing on IT services including consulting and software development. This tender has reached the award stage, with a contract awarded to Sapphire Systems plc for a total value of £131,000. The procurement was conducted using an open procedure, with the contract commencing on 24th February 2017 and set to conclude on 23rd February 2020. The service will be delivered at a location in the West Midlands, United Kingdom.

This tender presents a notable opportunity for businesses specialising in IT services, particularly those with capabilities in maintenance, technical support, and consultancy for financial software systems. Small and medium-sized enterprises (SMEs) that can provide innovative support and development solutions would be well-suited to compete, while larger firms may also find strategic advantages in expanding their service offerings in this niche market. The contract’s focus on short-term consultancy and training services additionally opens avenues for firms looking to demonstrate expertise in enhancing finance systems through ongoing development and support.

## Notice

Ofwat requires maintenance and technical support for SunSystems Version 6.02.01 for a three (3) year period commencing in February 2017. Additionally consultancy, delivery and training services will be required on an ad-hoc basis to facilitate further development and enhancement of the current finance systems. Additional information: For further information, please contact: procurement@ofwat.gsi.gov.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6fa59abe-a602-4a3d-99be-ee7739c98e13 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Mar 2017 |
| Submission deadline | 6 Feb 2017 |
| Future notice date | Not specified |
| Award date | 17 Feb 2017 |
| Contract period | 24 Feb 2017 - 23 Feb 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £131,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WATER SERVICES REGULATION AUTHORITY |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B5 4UA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SAPPHIRE SYSTEMS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 Mar 2017 at 16:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6fa59abe-a602-4a3d-99be-ee7739c98e13

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6fa59abe-a602-4a3d-99be-ee7739c98e13
  20th March 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b77fba65-0fac-48c1-90f7-e1c18618e7d3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b77fba65-0fac-48c1-90f7-e1c18618e7d3.json.