--- title: "Personal Health Budget (PHB) Support Services Directory" ocid: "ocds-b5fd17-b78bbdb9-f922-4e55-bd69-8a85d3db00cc" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b78bbdb9-f922-4e55-bd69-8a85d3db00cc" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b78bbdb9-f922-4e55-bd69-8a85d3db00cc.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-b78bbdb9-f922-4e55-bd69-8a85d3db00cc.json" source: "Contracts Finder" current_stage: "Tender" buyer: "N E L COMMISSIONING SUPPORT UNIT" published: "2023-10-07" --- # Personal Health Budget (PHB) Support Services Directory Buyer: N E L COMMISSIONING SUPPORT UNIT Current stage: Tender OCID: ocds-b5fd17-b78bbdb9-f922-4e55-bd69-8a85d3db00cc [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b78bbdb9-f922-4e55-bd69-8a85d3db00cc) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b78bbdb9-f922-4e55-bd69-8a85d3db00cc.json) ## Summary The North Central London (NCL) Integrated Care Board (ICB) is seeking to establish a PHB (Personal Health Budget) Support Services Directory. This procurement aims to provide PHB management support services for eligible individuals, aligned with NHS regulations. The Directory will be hosted online by the ICB, accepting bids from various organisations. The procurement will be divided into Lots, with an estimated maximum budget of £1.5m annually. Suppliers can bid for different service categories and the Authority plans to reopen the Directory to new bidders next year. This tender offers business growth opportunities for providers offering personalised care, money management, and PHB support services within the NCL ICB area. Providers can contribute to achieving outcomes such as increasing individuals' choice and control, supporting a diverse range of service users, and enhancing the local economy. Small and medium-sized enterprises (SMEs) and voluntary organisations are encouraged to participate, with the procurement aiming to improve the delivery of PHB services and empower individuals in managing their care needs. ## Notice North Central London (NCL) Integrated Care Board (ICB) is seeking to establish a PHB (Personal Health Budget) Support Services Directory, specifically for individuals in receipt of a PHB Direct Payment or Third Party Budget. The Directory will contain several Providers (unlimited number) who have successfully completed the procurement exercise and can deliver a range of PHB management support services to a high-quality standard to individuals, within the NCL ICB geographical footprint. The Directory will be online and hosted on the ICB website. NCL ICB will accept bid submissions from any organisations including community, voluntary and domiciliary agencies who plan to work independently or in partnership to deliver PHB management support services. The PHB management support services will help NCL ICB to deliver its statutory duty to offer people who have been assessed as eligible to receive a PHB. This is in line with the National Health Service (Direct Payment) Regulations 2013 and 2014 and 2019 amendments. Eligible people will be encouraged by the ICB to use the Directory to choose Providers to work with, to receive and manage their one-off and/or on-going PHB. NCL ICB is responsible for allocating NHS budget and commissioning services. ICBs are a key change in the Health and Care Act and have replaced Clinical Commissioning Groups 'CCGs'. These changes came into effect on 1 July 2022. More information about NCL ICB can be found using the following link: https://nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board/ NCL ICB has the ambition to achieve the outcomes set out by the NHSE national team for individuals with PHB. The outcomes are summarised below as: * Individuals will have greater choice, control, and preference over which Provider to commission to achieve their health and wellbeing outcomes. * Increase the proportion of people receiving a Direct Payment to 30-40%. * A greater range of Providers delivering PHB Support Services. * Have several Providers who can serve all ages and service groups. * Develop the local economy and opportunities for smaller community and voluntary organisations to deliver PHB Support Services. * Make it easier for PHB Holders to navigate PHB Support Service Providers to organise their own care and support. * Case Managers will no longer need to complete complex Personalised Care and Support Planning (involving non-routine ICB requests and employing Personal Assistants) with individuals. * Support and upskill local people with lived experience and ICB PHB Holders to participate in the project, to influence and shape ICB personalised care delivery and commissioning. * Provide an opportunity for specialist Providers who can support families to think creatively about children and young people's budgets. * Individuals feel confident about taking responsibility for their care and needs rather than powerless in the face of a complex care system. Additional information: This procurement will be divided into the following Lots: * Lot 1 - Personalised Care and Support Planning and Brokerage Services. * Lot 2 - Money Management Services. * Lot 3 - PHB Support Services. Within Lot 3, the range of PHB Support Services are divided further into sub Lots, as follows: * (3.A) Service for PHB Employers and Personal Assistants. * (3.B) Advocacy Services. * (3.C) Recruitment Support Services for PHB Employers. * (3.D) Third Party Service with On-going Management Support. * (3.E) Brokerage Support, Information and Guidance. * (3.F) Employer Insurance Services. A Bidder can bid for any number of Lots and/or sub Lots in any combination. e.g. Providers interested in Lot 3, can choose to bid for as many sub-Lot services from the above options as they want. This can be one, two, three .. or all of them. Estimated maximum budget for the procurement is, as follows: Annual contract value = PS1.5m. Contract value over 4 years = PS6m Annual values Lot 1 662400 Lot 2 276000 Lot 3 552000 Total 1490400 The Authority intends to reopen the Directory to any new Bidders at some point next year. NCL ICB is a member of the NCL Integrated Care System (ICS). The ICS are partnerships of health and care organisations that come together to plan and deliver joined up services, to improve the health of people who live and work in the area. This includes primary and secondary services, which are mandated by the NHS Long Term Plan. This procurement is not based on clinical care delivery. The purpose of the procurement is to have Providers who can help eligible people manage their PHB. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4f097d5c-4e7f-4068-96d5-2bc68f7f63c9 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Oct 2023 | | Submission deadline | 6 Nov 2023 | | Future notice date | 10 Oct 2023 | | Award date | Not specified | | Contract period | 1 Feb 2024 - 31 Jan 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £5,961,600 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | N E L COMMISSIONING SUPPORT UNIT | | Locality | LONDON | | Post town | East London | | Postcode | E15 1DA | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI41 Hackney and Newham | | Local authority | Newham | | Electoral ward | Stratford | | Westminster constituency | Stratford and Bow | | Delivery location | TLI London | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security - 80 - Education and training services - 85 - Health and social work services ### Codes - 79000000 - Business services: law, marketing, consulting, recruitment, printing and security - 80000000 - Education and training services - 85000000 - Health and social work services ## Release History - 7 Oct 2023 at 09:58 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4f097d5c-4e7f-4068-96d5-2bc68f7f63c9 - 6 Oct 2023 at 16:09 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4f097d5c-4e7f-4068-96d5-2bc68f7f63c9 - 6 Oct 2023 at 16:02 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/4f097d5c-4e7f-4068-96d5-2bc68f7f63c9 - 20 Jul 2023 at 16:22 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/7b88a044-e94c-458e-a9c6-fd58aec50190 - 20 Jul 2023 at 15:56 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/7b88a044-e94c-458e-a9c6-fd58aec50190 - 20 Jul 2023 at 15:44 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/7b88a044-e94c-458e-a9c6-fd58aec50190 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/4f097d5c-4e7f-4068-96d5-2bc68f7f63c9 7th October 2023 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/7b88a044-e94c-458e-a9c6-fd58aec50190 20th July 2023 - Early engagement notice on Contracts Finder - https://forms.office.com/e/NzpQp903zD Providers must register to attend the event by completing the attached Registration Form - https://procontract.due-north.com/Advert?advertId=91fc9ed1-0027-ee11-8123-005056b64545 Please use this link to register interest in this project. ## Notice URLs - https://nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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