---
title: "Pension Wise CRM"
ocid: "ocds-b5fd17-b7ab71ed-7d18-4a91-be24-24c0a2a7cba6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b7ab71ed-7d18-4a91-be24-24c0a2a7cba6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b7ab71ed-7d18-4a91-be24-24c0a2a7cba6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b7ab71ed-7d18-4a91-be24-24c0a2a7cba6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MONEY AND PENSIONS SERVICE"
published: "2023-04-18"
---

# Pension Wise CRM

Buyer: MONEY AND PENSIONS SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-b7ab71ed-7d18-4a91-be24-24c0a2a7cba6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b7ab71ed-7d18-4a91-be24-24c0a2a7cba6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b7ab71ed-7d18-4a91-be24-24c0a2a7cba6.json)

## Summary

The Money and Pensions Service has awarded a contract for the provision of the Pension Wise CRM system to Zendesk, Inc. The procurement method used was selective, with a value of 12,402 GBP. The contract period will run from April 13, 2023, to October 12, 2023. The buying organisation is located in London, England, with a tender period end date of March 31, 2023.

This tender opportunity seeks to create business growth for service providers in the software and information systems industry. Small and medium-sized enterprises (SMEs) would be well-suited to compete for this contract, which was awarded following a call-off from a framework agreement. The opportunity is ideal for businesses interested in providing CRM solutions within the specified contract period.

## Notice

Provision of Pension Wise CRM system

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5f0ed2a1-4404-4121-9c0d-82eca3df339a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Apr 2023 |
| Submission deadline | 31 Mar 2023 |
| Future notice date | Not specified |
| Award date | 12 Apr 2023 |
| Contract period | 12 Apr 2023 - 12 Oct 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £12,402 |
| Lots value | Not specified |
| Awards value | £12,402 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MONEY AND PENSIONS SERVICE |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC1N 2TD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Holborn & Covent Garden |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ZENDESK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 18 Apr 2023 at 09:40 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5f0ed2a1-4404-4121-9c0d-82eca3df339a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5f0ed2a1-4404-4121-9c0d-82eca3df339a
  18th April 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b7ab71ed-7d18-4a91-be24-24c0a2a7cba6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b7ab71ed-7d18-4a91-be24-24c0a2a7cba6.json.