--- title: "IT Managed Service Contract" ocid: "ocds-b5fd17-b7b12c16-f326-42de-85f5-8f38f37b7532" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b7b12c16-f326-42de-85f5-8f38f37b7532" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b7b12c16-f326-42de-85f5-8f38f37b7532.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-b7b12c16-f326-42de-85f5-8f38f37b7532.json" source: "Contracts Finder" current_stage: "Tender" buyer: "CROSS KEYS HOMES LIMITED" published: "2020-08-21" --- # IT Managed Service Contract Buyer: CROSS KEYS HOMES LIMITED Current stage: Tender OCID: ocds-b5fd17-b7b12c16-f326-42de-85f5-8f38f37b7532 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b7b12c16-f326-42de-85f5-8f38f37b7532) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b7b12c16-f326-42de-85f5-8f38f37b7532.json) ## Summary The procurement process is initiated by Cross Keys Homes Limited for the "IT Managed Service Contract", targeting the information technology services industry. This contract, valued at £5,000,000, is essential for refreshing the IT infrastructure currently provided by Castleton, whose managed service contract will expire in May 2021. The tender is actively in the selective procurement stage, employing a competitive dialogue method, with the tender period concluding on 16 September 2020. The delivery location is in the East of England, United Kingdom. This tender presents significant opportunities for businesses, especially small and medium enterprises (SMEs), to engage in the delivery of IT managed services. Companies with expertise in cloud solutions, managed service provision, and IT infrastructure are particularly well-suited to compete, as Cross Keys Homes seeks to enhance its business application portfolio and overall business strategy moving forward. ## Notice Text to be corrected in the original notice: Place of text to be modified: VI.3) Instead of: Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=517102346 Read: Additional Information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Peterborough:-Information-technology-services./T257P3BREA Other additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. Cross Keys Homes has core IT infrastructure (servers, storage and core switches) that has been provided as a service through the current managed service contract since October 2018 by Castleton, a managed service provider, via a hosted environment. The Castleton managed services and data centre hosting contract expires at the end of May 2021. It is therefore important that Cross Keys Homes now start a project to refresh its infrastructure and discuss with potential bidders future options for hosting, and/or public/private cloud and managed service provision to move ahead with the enhancements of its business application portfolio and business strategy ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5c08043d-8791-4c5d-a15c-6be01eadbbc8 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive dialog | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 21 Aug 2020 | | Submission deadline | 15 Sep 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 May 2021 - 31 May 2024 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £5,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CROSS KEYS HOMES LIMITED | | Locality | PETERBOROUGH | | Post town | Peterborough | | Postcode | PE2 7BZ | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH4 Cambridgeshire and Peterborough | | ITL 3 | TLH41 Peterborough | | Local authority | Peterborough | | Electoral ward | Hargate and Hempsted | | Westminster constituency | North West Cambridgeshire | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72222300 - Information technology services ## Release History - 21 Aug 2020 at 12:30 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/5c08043d-8791-4c5d-a15c-6be01eadbbc8 - 20 Aug 2020 at 07:30 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/5c08043d-8791-4c5d-a15c-6be01eadbbc8 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/5c08043d-8791-4c5d-a15c-6be01eadbbc8 21st August 2020 - Opportunity notice on Contracts Finder - https://www.delta-esourcing.com/delta/respondToList.html?noticeId=517102346 Please follow this link to view the notice. ## Notice URLs - https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=517102346 - https://www.delta-esourcing.com/tenders/UK-UK-Peterborough:-Information-technology-services./T257P3BREA ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b7b12c16-f326-42de-85f5-8f38f37b7532. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b7b12c16-f326-42de-85f5-8f38f37b7532.json.