---
title: "Operational Excellence Strategic Delivery Partner"
ocid: "ocds-b5fd17-b7b6dbfe-3876-4f2c-afef-9d0ac0453e26"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b7b6dbfe-3876-4f2c-afef-9d0ac0453e26"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b7b6dbfe-3876-4f2c-afef-9d0ac0453e26.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b7b6dbfe-3876-4f2c-afef-9d0ac0453e26.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HIGHWAYS ENGLAND"
published: "2018-01-09"
---

# Operational Excellence Strategic Delivery Partner

Buyer: HIGHWAYS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-b7b6dbfe-3876-4f2c-afef-9d0ac0453e26

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b7b6dbfe-3876-4f2c-afef-9d0ac0453e26)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b7b6dbfe-3876-4f2c-afef-9d0ac0453e26.json)

## Summary

Highways England is currently undertaking the procurement process for an "Operational Excellence Strategic Delivery Partner" aimed at enhancing operational efficiencies within its Operations Directorate. The contract, valued at £731,025, will span from 1st January 2018 to 31st December 2020. The procurement method utilised is an open procedure, and the tender period concluded on 14th November 2017. This initiative falls under the industry category of research and development services and related consultancy services, with delivery required in the West Midlands area of the United Kingdom.

This contract presents valuable opportunities for large consultancy firms and service providers proficient in operational excellence strategies, process enhancement, and organisational change management. Businesses with the capacity to deliver significant efficiencies and sustain process improvements are well-positioned to compete for this procurement. Collaborating with Highways England will not only bolster their portfolios but also enable them to contribute to transformative changes within a major public sector organisation, ultimately fostering growth and expanding their market presence.

## Notice

In Operations Directorate we are adopting an Operational Excellence approach that will enable us to deliver more effectively against our three imperatives of safety, customer and delivery, and our core KPI's. The benefits to be derived from this approach are many and include our ability, during Roads Period 1; to maintain a flat Opex profile; to deliver up to 30% efficiencies for reinvestment; to become a better asset manager by building capability and having clearly defined end to end processes; and by helping people understand their role, responsibilities and accountabilities in the organisation through clear role profiles. In order to achieve this we will be bringing in a strategic delivery partner (SDP) to work alongside colleagues in Operations. This will enable the Operational Excellence transformation programme to be delivered at the required pace whilst leaving a sustainable legacy of change and improvement capability in Operations.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e8adc0a2-a8b3-4650-a3b6-98670af4caa0 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Jan 2018 |
| Submission deadline | 14 Nov 2017 |
| Future notice date | Not specified |
| Award date | 22 Dec 2017 |
| Contract period | 1 Jan 2018 - 31 Dec 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £731,025 |
| Lots value | Not specified |
| Awards value | £731,025 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHWAYS ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS11 9AT |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Beeston & Holbeck |
| Westminster constituency | Leeds South |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 4 |
| Supplier names | ATKINS; ERNST & YOUNG; KPMG; MCKINSEY |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 9 Jan 2018 at 11:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e8adc0a2-a8b3-4650-a3b6-98670af4caa0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e8adc0a2-a8b3-4650-a3b6-98670af4caa0
  9th January 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b7b6dbfe-3876-4f2c-afef-9d0ac0453e26. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b7b6dbfe-3876-4f2c-afef-9d0ac0453e26.json.