---
title: "Automation and Self Service"
ocid: "ocds-b5fd17-b7bba2b1-47eb-4203-a4eb-093049979090"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b7bba2b1-47eb-4203-a4eb-093049979090"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b7bba2b1-47eb-4203-a4eb-093049979090.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b7bba2b1-47eb-4203-a4eb-093049979090.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2023-07-18"
---

# Automation and Self Service

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-b7bba2b1-47eb-4203-a4eb-093049979090

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b7bba2b1-47eb-4203-a4eb-093049979090)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b7bba2b1-47eb-4203-a4eb-093049979090.json)

## Summary

The Department for Work and Pensions has completed a procurement process for the project titled "Automation and Self Service" in the business development consultancy services category. The contract value is £95,000 GBP. The procurement method used was selective, with a call-off from a framework agreement. The tender period ended on 4th July 2023, and the contract is scheduled to run from 5th July 2023 to 9th November 2023, creating opportunities for suppliers looking to provide services aimed at enhancing commercial functions and efficiency within the DWP.

This tender by the Department for Work and Pensions presents a chance for businesses offering consultancy services related to business development to engage in projects focused on data-driven decision-making and commercial effectiveness. Suitable businesses should have expertise in creating self-service channels and improving operational efficiency. The Department aims to partner with suppliers to streamline processes, mitigate risks, and drive effective commercial decisions through innovative solutions.

## Notice

The ambition is to create a culture and future working environment in which the commercial function can reduce/eliminate inefficient/repetitive tasks, use data sources and intelligence to drive effective commercial decisions, mitigate risks and create self-service channels for the wider DWP business to operate more effectively.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e0225842-227a-4946-8461-1b5dde8ac0ce |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jul 2023 |
| Submission deadline | 4 Jul 2023 |
| Future notice date | Not specified |
| Award date | 4 Jul 2023 |
| Contract period | 4 Jul 2023 - 9 Nov 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £95,000 |
| Lots value | Not specified |
| Awards value | £95,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9NA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KPMG |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79411100 - Business development consultancy services

## Release History

- 18 Jul 2023 at 11:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e0225842-227a-4946-8461-1b5dde8ac0ce

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e0225842-227a-4946-8461-1b5dde8ac0ce
  18th July 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/eada3ada-e16c-4e52-aefa-9e060770965d
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/bb7bd6d0-2acc-4ba6-91c6-1411f75a3d2d
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/82513d8b-1ad4-49af-b312-1e2ca3d7c417
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b7bba2b1-47eb-4203-a4eb-093049979090. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b7bba2b1-47eb-4203-a4eb-093049979090.json.