---
title: "EU EXit CRM Software System"
ocid: "ocds-b5fd17-b7cc0185-bd2f-4ff7-9013-1ea0c1a53c44"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b7cc0185-bd2f-4ff7-9013-1ea0c1a53c44"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b7cc0185-bd2f-4ff7-9013-1ea0c1a53c44.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b7cc0185-bd2f-4ff7-9013-1ea0c1a53c44.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR INTERNATIONAL TRADE"
published: "2021-10-07"
---

# EU EXit CRM Software System

Buyer: DEPARTMENT FOR INTERNATIONAL TRADE  
Current stage: Award  
OCID: ocds-b5fd17-b7cc0185-bd2f-4ff7-9013-1ea0c1a53c44

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b7cc0185-bd2f-4ff7-9013-1ea0c1a53c44)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b7cc0185-bd2f-4ff7-9013-1ea0c1a53c44.json)

## Summary

The procurement process for the "EU Exit CRM Software System" was managed by the Department for International Trade, located in London, England. This contract falls under the IT services category and was procured through a selective method via a call-off from a framework agreement. The tender period ended on 19th October 2020, while the contract commenced on 22nd November 2020 and is set to conclude on 21st November 2021. The total value of the contract is £35,760.

This tender presents a valuable opportunity for businesses, particularly SMEs and VCSEs, to expand their operations within the IT services industry, encompassing consulting, software development, and support. Companies with expertise in CRM software solutions and those capable of delivering tailored IT services would be particularly well-positioned to pursue similar contracts and grow their business in the public sector.

## Notice

EU Exit CRM Software System

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a225f89b-0199-44fa-9a2a-5728e3d3420c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Oct 2021 |
| Submission deadline | 19 Oct 2020 |
| Future notice date | Not specified |
| Award date | 20 Nov 2020 |
| Contract period | 22 Nov 2020 - 21 Nov 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £35,760 |
| Lots value | Not specified |
| Awards value | £35,760 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR INTERNATIONAL TRADE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2DY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ZENDESK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 7 Oct 2021 at 18:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a225f89b-0199-44fa-9a2a-5728e3d3420c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a225f89b-0199-44fa-9a2a-5728e3d3420c
  7th October 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/601180c7-85ad-43f1-84fa-eddf39e7bfcf
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b7cc0185-bd2f-4ff7-9013-1ea0c1a53c44. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b7cc0185-bd2f-4ff7-9013-1ea0c1a53c44.json.