---
title: "Non-Standard Service Request Technical Support"
ocid: "ocds-b5fd17-b7cde8f8-1952-4ddd-a07c-dff50dbfbd2f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b7cde8f8-1952-4ddd-a07c-dff50dbfbd2f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b7cde8f8-1952-4ddd-a07c-dff50dbfbd2f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b7cde8f8-1952-4ddd-a07c-dff50dbfbd2f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DIGITAL DEFENCE LIMITED"
published: "2024-10-15"
---

# Non-Standard Service Request Technical Support

Buyer: DIGITAL DEFENCE LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-b7cde8f8-1952-4ddd-a07c-dff50dbfbd2f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b7cde8f8-1952-4ddd-a07c-dff50dbfbd2f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b7cde8f8-1952-4ddd-a07c-dff50dbfbd2f.json)

## Summary

The recent procurement by DIGITAL DEFENCE LIMITED for "Non-Standard Service Request Technical Support" focuses on providing programme management for Defence Digital, including project management for various Non-Standard Service Requests (NSSRs). The project, classified under the industry category "Technical support services," is based in England and involves site visits both in the UK and overseas. This procurement process follows a selective method by calling off from a framework agreement and is currently in the Award stage. The key dates include the end of the tender period on 5 July 2023, a contract start date of 10 July 2023, and completion on 9 July 2024. The total contract value is GBP 2,232,500.

This tender presents an excellent opportunity for businesses specialising in technical support and project management, particularly those experienced in government or defence sectors. SMEs are explicitly mentioned as suitable for this contract, offering smaller companies a significant chance for growth and visibility. The successful bidder, Day 1 People Limited, exemplifies the type of agile and responsive business well-suited for such specialised service requests, indicating that similar companies with robust project management capabilities would likely be competitive in this space.

## Notice

Programme Management of Non-Standard Service Requests for Defence Digital including the Project Management of numerous NSSR deliveries. The work will be to provide project management support to enable the delivery of Non-Standard Service Requests for customers in the UK and overseas. Delivery Managers currently work from their home environment and visit sites in the UK and overseas where necessary to support the business requirement, for example site surveys and stakeholder meetings pertinent to the delivery of specific NSSRs.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a6a46049-3af9-4b2a-ac30-2891f06efd2a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Oct 2024 |
| Submission deadline | 5 Jul 2023 |
| Future notice date | Not specified |
| Award date | 8 Jul 2023 |
| Contract period | 9 Jul 2023 - 9 Jul 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,232,500 |
| Lots value | Not specified |
| Awards value | £2,232,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DIGITAL DEFENCE LIMITED |
| Locality | NORTHAMPTON |
| Post town | Northampton |
| Postcode | NN4 6JP |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF24 West Northamptonshire |
| Local authority | West Northamptonshire |
| Electoral ward | Nene Valley |
| Westminster constituency | Northampton South |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DAY 1 PEOPLE |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71356300 - Technical support services

## Release History

- 15 Oct 2024 at 12:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a6a46049-3af9-4b2a-ac30-2891f06efd2a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a6a46049-3af9-4b2a-ac30-2891f06efd2a
  15th October 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b3104f15-5ee9-4ded-bf8a-7ea77f7986d1

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b7cde8f8-1952-4ddd-a07c-dff50dbfbd2f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b7cde8f8-1952-4ddd-a07c-dff50dbfbd2f.json.