---
title: "Rapid Learning and Development Process - Refinement of the Model of Care on behalf of West London CCG"
ocid: "ocds-b5fd17-b7d1bfcf-549d-489e-bcb1-d63bc4bcf8ea"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b7d1bfcf-549d-489e-bcb1-d63bc4bcf8ea"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b7d1bfcf-549d-489e-bcb1-d63bc4bcf8ea.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b7d1bfcf-549d-489e-bcb1-d63bc4bcf8ea.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SHARED BUSINESS SERVICES"
published: "2017-09-15"
---

# Rapid Learning and Development Process - Refinement of the Model of Care on behalf of West London CCG

Buyer: NHS SHARED BUSINESS SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-b7d1bfcf-549d-489e-bcb1-d63bc4bcf8ea

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## Summary

The NHS Shared Business Services is conducting a procurement process titled "Rapid Learning and Development Process - Refinement of the Model of Care" on behalf of West London CCG, primarily within the health and social work services industry. This open tender is currently in the award phase, with bid submissions due by 12 noon on 10 April 2017. The contract is expected to commence on 8 May 2017 and will run for an initial period of three months, with the potential for a one-month extension at the discretion of the contracting authority. The procurement is focussed on delivery within London, UK.

This tender presents a significant opportunity for businesses in organisational development, particularly small and medium enterprises and voluntary community and social enterprises. Companies specialising in leadership development, relationship building, staff engagement, and standardisation of service delivery are especially well-suited to compete. Successful bidders will engage with NHS teams to enhance performance and morale in the health sector, offering them the potential to build long-term partnerships within a critical public service domain.

## Notice

NHS West London CCG is INVITING PROPOSALS with QUOTATIONS to seek quotations from suitable providers for an external provider to provide Organisational Development to support the delivery of the full Model of Care in a number of exemplar teams. A contract will be awarded to the provider who best meets the CCG's requirements to adequately complete the rapid learning process which is designed to focus on some key challenges that have been highlighted in the first 12 - 15 months of the MCMW programme within the 3 month period and represent value for money. Based on proposals received the highest scoring proposal will be awarded the contract, the Preferred Provider will be expected to sign up to the short form National Standard NHS Contract and all the terms and provisions contained therein. The key deliverables are: * Leadership development - the provider will be expected to support the exemplar practices in setting direction for MCMW programme and encouraging leaders to emerge from this process. * Relationship building - this will be vital in achieving joint ownership of the programme among different providers * Motivation - a high staff turnover rate has been reported, the provider will be expected to work with MCMW staff to understand the core issues affecting staff morale. This deliverable is seen as the most important aspect which will deliver improvements across individual and organisational performance * Standardisation of MCMW provision - one of the main issues reported has been the variation in the delivery of the programme. A standardised core offer is expected to result in improved performance and joint ownership of the programme among providers. The duration will be 3 months, with one optional extension of a further 1 month at the CCG's discretion and dependent upon success and resources. It is intended that the new service will commence as soon as possible following contract award with latest start date 8 May 2017. Additional information: Potential Bidders, intending to participate through the procurement process are now invited to register an interest and access the procurement documents via the electronic procurement portal EU-Supply available at https://nhssbs.eu-supply.com. Once you have logged into the EU-Supply Portal, SEARCH FOR TENDER REFERENCE 27277. **The DEADLINE for clarification question submissions through the EU-Supply Portal, is 12 noon on 5 April 2017**. **The DEADLINE for bid submissions through the EU-Supply Portal, is 12 noon on 10 April 2017**. Registration on EU-Supply is FREE and the attached EU-Supply - Quick User Guide will be helpful. If you need technical support on the EU-Supply Portal, please contact the EU-Supply Helpdesk on 0800 840 2050 or support@eu-supply.com.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c783c53a-5570-45fb-bcc5-55eb2cd40316 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Sep 2017 |
| Submission deadline | 10 Apr 2017 |
| Future notice date | Not specified |
| Award date | 4 May 2017 |
| Contract period | 3 Jul 2017 - 4 Oct 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £130,975 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW1 5JD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Marylebone |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INNOVATION UNIT |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 85000000 - Health and social work services

## Release History

- 15 Sep 2017 at 11:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c783c53a-5570-45fb-bcc5-55eb2cd40316
- 29 Mar 2017 at 16:38 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/73522c69-1398-4986-a287-8655535c77ba
- 29 Mar 2017 at 16:34 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/73522c69-1398-4986-a287-8655535c77ba

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c783c53a-5570-45fb-bcc5-55eb2cd40316
  15th September 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/73522c69-1398-4986-a287-8655535c77ba
  29th March 2017 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8b49ccb0-db5f-493d-9d06-0de7b605dbef
  Rapid Learning OD - Service Specification
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/baf4868f-5013-4c96-b919-59c5ef8373f8
  EU-Supply User Guide

## Notice URLs

- http://www.westlondonccg.nhs.uk
- https://nhssbs.eu-supply.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b7d1bfcf-549d-489e-bcb1-d63bc4bcf8ea. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b7d1bfcf-549d-489e-bcb1-d63bc4bcf8ea.json.