--- title: "Installation and Maintenance - Soft Market Testing" ocid: "ocds-b5fd17-b81673b9-22a1-42c2-9358-a8c6a16aa9b1" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b81673b9-22a1-42c2-9358-a8c6a16aa9b1" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b81673b9-22a1-42c2-9358-a8c6a16aa9b1.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-b81673b9-22a1-42c2-9358-a8c6a16aa9b1.json" source: "Contracts Finder" current_stage: "Planning" buyer: "LONDON BOROUGH OF LAMBETH" published: "2018-10-30" --- # Installation and Maintenance - Soft Market Testing Buyer: LONDON BOROUGH OF LAMBETH Current stage: Planning OCID: ocds-b5fd17-b81673b9-22a1-42c2-9358-a8c6a16aa9b1 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b81673b9-22a1-42c2-9358-a8c6a16aa9b1) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b81673b9-22a1-42c2-9358-a8c6a16aa9b1.json) ## Summary The London Borough of Lambeth is undertaking a public procurement process titled "Installation and Maintenance - Soft Market Testing," aimed at transforming its Careline service. This initiative falls under the health services industry category and is currently in the planning stage. Interested parties should note that the engagement end date is set for 12th November 2018. The procurement process allows potential suppliers to provide feedback through a soft market testing questionnaire, which aims to remodel the delivery of call handling, visiting response, and installation and maintenance components of the service within the locality of London, England. This tender presents significant opportunities for businesses specialising in technology-enabled care services, particularly those that can collaborate closely with call handling providers and assistive technology teams. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate, as the tender seeks insights from various suppliers in the market. This engagement aims to modernise Lambeth's Careline services, potentially allowing businesses that can innovate and offer efficient solutions to gain a foothold within this evolving sector, ultimately contributing to the growth of independent living solutions for residents. ## Notice Lambeth Council's Careline service provides a prompt and considered response to alarm calls which may be raised by one of our residents (through an alarm pendant) or through assistive technology that is linked to our call monitoring centre. We are undertaking a piece of transformation work which will see us remodel how we deliver the call handling, visiting response and installation and maintenance components of the service. This will allow us to achieve efficiencies against our current budget whilst at the same time, modernising and re-focussing the service on those who will benefit from it most. We are looking for feedback from potential providers regarding a model for the supply, installation and maintenance of technology enabled care that would look to have the provider working in close partnership with our future call handling provider, visiting response teams and our assistive technology team (this could be to the extent of being located within our team) and be wholly embedded as part of our wider strategy to maximise the benefits of technology enabled care, thus enabling more people to live independently in their own homes We are interested in the views and feedback of suppliers in this market. Please complete the attached soft market testing questionnaire and return to abailey3@lambeth.gov.uk by noon on Monday 12th November 2018. THIS IS NOT A CALL FOR COMPETITION ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fb93718d-5b30-43b3-b4e8-7654f7a01f37 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 30 Oct 2018 | | Submission deadline | Not specified | | Future notice date | 12 Nov 2018 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON BOROUGH OF LAMBETH | | Locality | LONDON | | Post town | South West London | | Postcode | SW2 1RW | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI45 Lambeth | | Local authority | Lambeth | | Electoral ward | Brixton Acre Lane | | Westminster constituency | Clapham and Brixton Hill | | Delivery location | TLI London | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services ## Release History - 30 Oct 2018 at 12:16 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/fb93718d-5b30-43b3-b4e8-7654f7a01f37 - 30 Oct 2018 at 12:12 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/fb93718d-5b30-43b3-b4e8-7654f7a01f37 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/fb93718d-5b30-43b3-b4e8-7654f7a01f37 30th October 2018 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/2843e98d-1dc9-40fb-a8c6-ec876d21c0f1 Soft Market Testing Questionnaire ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b81673b9-22a1-42c2-9358-a8c6a16aa9b1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b81673b9-22a1-42c2-9358-a8c6a16aa9b1.json.