--- title: "Peer to Peer Engagement Platform" ocid: "ocds-b5fd17-b81de862-90e3-49f4-b085-90c91b6add6f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b81de862-90e3-49f4-b085-90c91b6add6f" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b81de862-90e3-49f4-b085-90c91b6add6f.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-b81de862-90e3-49f4-b085-90c91b6add6f.json" source: "Contracts Finder" current_stage: "Planning" buyer: "UNIVERSITY OF CENTRAL LANCASHIRE" published: "2023-11-21" --- # Peer to Peer Engagement Platform Buyer: UNIVERSITY OF CENTRAL LANCASHIRE Current stage: Planning OCID: ocds-b5fd17-b81de862-90e3-49f4-b085-90c91b6add6f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b81de862-90e3-49f4-b085-90c91b6add6f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b81de862-90e3-49f4-b085-90c91b6add6f.json) ## Summary The University of Central Lancashire is planning a procurement process for a "Peer to Peer Engagement Platform". The platform aims to facilitate peer-to-peer engagement between current and prospective students. The University seeks a software package and information systems under the CPV classification ID 48000000. The procurement stage is at the planning phase with an engagement end date set for November 27, 2023, and the delivery address is in PRESTON, postal code PR1 2HE. This tender opportunity from the University of Central Lancashire is suitable for small and medium-sized enterprises (SMEs) interested in providing software solutions for educational institutions. Businesses specialising in software packages and information systems, particularly those with experience in developing engagement platforms for universities, are well-suited to bid for this tender. The engagement platform should support various functions, including lead generation, peer-to-peer conversations, user-generated content, and chatbot functionality, aligning with the University's objectives to enhance brand awareness and student recruitment efficiency. ## Notice Peer-to-peer engagement between current students, staff and prospective students, with current student voice surfaced authentically, thus representing our University and who we are, proves to be a critical tool for building brand awareness, nurturing and conversion of prospects to enrolled students. The External Relations Service within the University is looking to find the right peer-to-peer platform, using our very own current students, that will enable us to engage with prospective students in the most efficient and cost-effective way. This should be achieved right from the start of the student recruitment funnel via maximum possible exposure to help us increase initial brand awareness through to the final stages of recruitment and enrolment. We want the software platform to help us achieve the following: 1) Increase our University brand awareness, acting as a lead generation tool by pushing our student ambassador profiles in front of prospective students when they peruse HE websites, and in particular UCAS (University and Colleges Admissions Service) as well as other major educational portals. 2) Enable us to connect with prospects through peer-to-peer conversations (staff, students) and peer content in a managed way that will assist relevant staff in the service to appropriately monitor and manage the student ambassadors in terms of time spent and quality, enabling the administrators to access conversations and intervene where there is inappropriate content 3) Surface user generated content, and through insights from engagement levels the system to provide content suggestions to student ambassadors and staff for further development 4) Fill prospects' queries through readily available content found on our website (like chatbot functionality) up to the point where the prospect is then matched and triaged to the right ambassador (staff or student) to continue a meaningful further conversation with the prospect. This should provide further efficiency in how ambassadors' time is spent and managed. 5) Surface our student and/or staff profiles as well as content across our website flexibly and in a customised way to drive traffic to conversations with prospective students If this is something that you are able to meet then please send a summary proposal / capability document to nismail4@uclan.ac.uk by the specified closing date ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c0241573-e8df-4b18-a830-58bd7daed836 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 21 Nov 2023 | | Submission deadline | Not specified | | Future notice date | 27 Nov 2023 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY OF CENTRAL LANCASHIRE | | Locality | PRESTON | | Post town | Preston | | Postcode | PR1 2TQ | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD4 Lancashire | | ITL 3 | TLD45 Mid Lancashire | | Local authority | Preston | | Electoral ward | City Centre | | Westminster constituency | Preston | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 21 Nov 2023 at 12:02 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/c0241573-e8df-4b18-a830-58bd7daed836 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/c0241573-e8df-4b18-a830-58bd7daed836 21st November 2023 - Early engagement notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b81de862-90e3-49f4-b085-90c91b6add6f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b81de862-90e3-49f4-b085-90c91b6add6f.json.