---
title: "The Provision of Patient Discharge Services"
ocid: "ocds-b5fd17-b8510650-515a-4bb8-aed0-0569ff736b9d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b8510650-515a-4bb8-aed0-0569ff736b9d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b8510650-515a-4bb8-aed0-0569ff736b9d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b8510650-515a-4bb8-aed0-0569ff736b9d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "N H S SHARED BUSINESS SERVICES"
published: "2019-03-12"
---

# The Provision of Patient Discharge Services

Buyer: N H S SHARED BUSINESS SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-b8510650-515a-4bb8-aed0-0569ff736b9d

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## Summary

The procurement process, initiated by NHS Shared Business Services, focuses on the provision of Patient Discharge Services to support the transition of adults from acute care to appropriate care settings. This framework will encompass various services divided into three lots and is classified under health services. The contract period commenced on 8th March 2019 and will run until 7th March 2021. The open procurement method was employed for this tender, which aimed to alleviate pressures on NHS bed capacity and enhance patient care pathways. The tender submission period concluded on 10th December 2018.

This tender presents significant growth opportunities for businesses in the health and social care sector, particularly those specialising in patient care, home healthcare, and support services for hospital discharges. Companies that fit well into this framework include small and medium enterprises (SMEs) as well as voluntary, community, and social enterprises (VCSEs) capable of addressing the diverse needs of discharged patients. With a focus on personalised care and logistical support, businesses with expertise in transitional services are well-positioned to compete effectively.

## Notice

The purpose of this framework agreement is to collaborate with third party Suppliers to Supply Patient Discharge Services to adults aged 18 and over. The aim is to support hospital discharges for adults and to improve the patient pathway from Acute care to an appropriate care setting, streamline the transition from hospital to the community/care homes, and therefore reduce delayed transfers of care and unavoidable re-admissions to hospital. The service will cover any patients who have been deemed medically fit/stable for acute discharge by the discharge coordinator to one of the following destinations: * Usual place of residence * An appropriate community setting which can meet the individual's needs The framework will be divided into three service Lots: Lot 1 - Discharge to Assess Services - Assessment for longer term care & support in the right place. Where people who are clinically optimised and do not require an acute hospital bed, but may still require care services and lower level support. Lot 2 - Third party brokerage - Dedicated support and brokerage to reduce delayed transfers of care. These services work personally with families and beyond the traditional care hours model to support people to move to a care home of their choice, step-down care or back into their own homes. Lot 3 - Medical Care at Home - Otherwise known as Secondary Care at Home or a Virtual Ward. Medical Care at Home may operate in the same way as a normal hospital ward, the difference is the patient stays in his/her own home and receives medical care in this setting. The framework excludes Mental health problems which are the primary problem and Paediatrics. Objectives of the framework are: * Facilitate transfer of patients from hospital beds to a more appropriate level of care. * Supply additional bed capacity within the NHS urgent care system infrastructure by relieving bed pressures within the local health economy. * Discharge of patients meeting specific clinical criteria into an appropriate care setting, reducing instances of re-admission to hospital * Allowing patients to have personalised one-to-one support maintaining continuity of care. Dedicated pathway to hospital discharge management services The framework will be divided into 13 geographical areas. The Services to which this Procurement relates fall within the scope of Schedule 3 of the Public Contracts Regulations 2015 (the "Regulations") the Light Touch Regime. NHS SBS may re-advertise and open further procurement processes to invite additional providers to be appointed to the Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9685181d-a4a7-4202-99dc-2596bf953df7 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Mar 2019 |
| Submission deadline | 10 Dec 2018 |
| Future notice date | Not specified |
| Award date | 18 Feb 2019 |
| Contract period | 8 Mar 2019 - 7 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | N H S SHARED BUSINESS SERVICES |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M50 2UW |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Quays |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 16 |
| Supplier names | BRITISH RED CROSS; CAREBRIDGE STAFFING; CAREHOME SELECTION LTD (T/A CHS HEALTHCARE; CENTRAL AND NORTH WEST LONDON NHS FOUNDATION TRUST; CERA CARE; EMERGENCY PERSONNEL; HEALTHCARE AT HOME; HOMELINK HEALTHCARE; INTERSERVE HEALTHCARE; LINCOLNSHIRE COMMUNITY HEALTH NHS TRUST; MEDWAY COMMUNITY HEALTHCARE; MY CARE MY HOME; PROVIDE; SELDOC HEALTHCARE; VILLA CARE; WHITTINGTON HEALTH NHS TRUST |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 12 Mar 2019 at 10:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9685181d-a4a7-4202-99dc-2596bf953df7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9685181d-a4a7-4202-99dc-2596bf953df7
  12th March 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b8510650-515a-4bb8-aed0-0569ff736b9d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b8510650-515a-4bb8-aed0-0569ff736b9d.json.