---
title: "HMCTS User Research Participants"
ocid: "ocds-b5fd17-b86b1a40-50ce-4021-a508-1f48846799fb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b86b1a40-50ce-4021-a508-1f48846799fb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b86b1a40-50ce-4021-a508-1f48846799fb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b86b1a40-50ce-4021-a508-1f48846799fb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE"
published: "2025-10-28"
---

# HMCTS User Research Participants

Buyer: MINISTRY OF JUSTICE  
Current stage: Award  
OCID: ocds-b5fd17-b86b1a40-50ce-4021-a508-1f48846799fb

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## Summary

The procurement process for the "HMCTS User Research Participants" contract was led by the Ministry of Justice, based in London, England. The tender was specifically focused on providing a managed service for delivering high-quality user research support, design, and development services. Classified under the industry category of research consultancy services (CPV 73210000), the procurement involved a selective method and followed the route of a call-off from a framework agreement, particularly the CCS Framework - DOS6 Lot 3. The contract award stage has been completed, resulting in an active status as of 21st October 2025, with a contract period spanning from 21st October 2025 to 20th October 2027. The service areas extend across the British Overseas Territories, Channel Islands, Europe, Isle of Man, United Kingdom, and other specified regions including the North East, North West, and London, among others.

This procurement offers significant business growth opportunities, particularly suited for Small and Medium Enterprises (SMEs) and Voluntary, Community, and Social Enterprises (VCSEs). The Ministry of Justice's project has a total value of £450,000, providing an attractive financial proposition. Companies skilled in research consultancy services can leverage this contract to expand their market presence and develop strong partnerships within the public sector. Furthermore, the framework agreement procurement route ensures an ongoing engagement, enhancing opportunities for collaboration and learning. With a broad geographical reach, businesses with a capacity to operate across multiple regions, including the UK and beyond, will be well-placed to compete effectively for such contracts in future opportunities.

## Notice

Provision of a managed service for the delivery of high-quality user research support, design and development services. Route to Market - CCS Framework - DOS6 Lot 3

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/57122be5-73e2-4ff4-bf4d-b9781856e204 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Oct 2025 |
| Submission deadline | 1 Aug 2025 |
| Future notice date | Not specified |
| Award date | 20 Oct 2025 |
| Contract period | 20 Oct 2025 - 20 Oct 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £450,000 |
| Lots value | Not specified |
| Awards value | £450,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland, TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PEOPLE FOR RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73210000 - Research consultancy services

## Release History

- 28 Oct 2025 at 12:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/57122be5-73e2-4ff4-bf4d-b9781856e204

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/57122be5-73e2-4ff4-bf4d-b9781856e204
  28th October 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f5e3c644-3afe-49cc-b520-771de5d36c6a
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b86b1a40-50ce-4021-a508-1f48846799fb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b86b1a40-50ce-4021-a508-1f48846799fb.json.