---
title: "Technology solution to support the management of Land and Property and Public Protection Services"
ocid: "ocds-b5fd17-b86eef52-609b-4b6d-8371-dd52bd9878a2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b86eef52-609b-4b6d-8371-dd52bd9878a2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b86eef52-609b-4b6d-8371-dd52bd9878a2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b86eef52-609b-4b6d-8371-dd52bd9878a2.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "LONDON BOROUGH OF MERTON"
published: "2023-08-01"
---

# Technology solution to support the management of Land and Property and Public Protection Services

Buyer: LONDON BOROUGH OF MERTON  
Current stage: Tender  
OCID: ocds-b5fd17-b86eef52-609b-4b6d-8371-dd52bd9878a2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b86eef52-609b-4b6d-8371-dd52bd9878a2)  
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## Summary

The London Borough of Merton is seeking technology solutions to enhance Land and Property and Public Protection Services. The procurement involves a 10-year contract for a cloud-hosted platform supporting Building Control, Development Control, and Regulatory Services.

This tender presents opportunities for businesses in software development and IT services. With a focus on open procurement, the Council aims to streamline operations, improve efficiencies, and enhance customer service through modern technology solutions. Businesses specialising in integrated software and customer-focused technologies are well-suited to compete for this contract.

## Notice

The London Borough of Merton is inviting tenders to provide a technology platform to manage Land and Property services including Building Control, Development Control (Planning) and Local Land Charges. This new solution will replace the current legacy system to enhance service delivery. A cloud hosted, modern and configurable single web-based solution is required to support the management of the Council's Land and Property services including Building Control, Development Control (Planning) and Local Land Charges as well as Public Protection Services which include Regulatory Services (serving Merton, Richmond and Wandsworth Councils), Environmental Health Housing (Housing Enforcement) and Safer Merton. This system will enable the business to continue to meet its statutory duties and support day to day activities. A modernised system will improve business processes, provide mobile working, and therefore lead to efficiencies. It is the Council's preference that the Contractor provides a fully integrated Solution that supports channel shift, self-service and improved customer journeys. Thereby; removing the necessity for back-office staff to manually enter data, reduce failure and enquiry demand. The proposed contract will be for a period of 10 years with a no-fault break clause from year 5 onwards.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1af47ea6-efd5-448b-a562-a3e818d2a715 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Aug 2023 |
| Submission deadline | 19 Sep 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 12 Dec 2023 - 11 Dec 2033 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF MERTON |
| Locality | MORDEN |
| Post town | Sutton |
| Postcode | SM4 5DX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Merton |
| Electoral ward | Merton Park |
| Westminster constituency | Wimbledon |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Aug 2023 at 13:46 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1af47ea6-efd5-448b-a562-a3e818d2a715

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1af47ea6-efd5-448b-a562-a3e818d2a715
  1st August 2023 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.merton.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b86eef52-609b-4b6d-8371-dd52bd9878a2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b86eef52-609b-4b6d-8371-dd52bd9878a2.json.
