---
title: "DDaT23356 - Case Management Software"
ocid: "ocds-b5fd17-b8b78f81-affd-42e9-973a-963c0fc1e6c8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b8b78f81-affd-42e9-973a-963c0fc1e6c8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b8b78f81-affd-42e9-973a-963c0fc1e6c8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b8b78f81-affd-42e9-973a-963c0fc1e6c8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2025-09-03"
---

# DDaT23356 - Case Management Software

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-b8b78f81-affd-42e9-973a-963c0fc1e6c8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b8b78f81-affd-42e9-973a-963c0fc1e6c8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b8b78f81-affd-42e9-973a-963c0fc1e6c8.json)

## Summary

UK Research and Innovation (UKRI) has successfully completed a procurement process for Case Management Software, facilitated by UK Shared Business Services Limited as the buying organisation. The procurement falls under the "Software package and information systems" category, and was sourced through a selective call-off from the RM1557.13 G-Cloud 13 framework. The contract, valued at £112,218, is set to operate from 1st October 2023 to 1st October 2026. The procurement process has surpassed its tender stage, with the current status being an awarded contract to Fivium Limited. The services, to be delivered to a location in Swindon, are classified under the industry's main procurement category of services, with the procurement status marked as complete following the award date on 29th September 2023.

This tender represents key opportunities for small and medium-sized enterprises (SMEs), given the framework's focus on such businesses. With the contract now in the award stage, business users who specialise in software solutions may find it advantageous to note the successful bid by Fivium Limited, an SME, for insights into successful strategies for future procurement opportunities. Companies with expertise in developing and deploying comprehensive software management tools and who meet similar framework and location requirements may find themselves well positioned for future opportunities with UK Shared Business Services Limited or similar entities within the region.

## Notice

***Please note this is an award notice, not a call for competition*** UK Research and Innovation (UKRI) had a requirement for the provision of a Case Management Software. This Call Off contract has been sourced via the RM1557.13 G-Cloud 13 framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0400d38e-8f90-416e-a8f4-099c6a0adc80 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Sep 2025 |
| Submission deadline | 28 Sep 2023 |
| Future notice date | Not specified |
| Award date | 28 Sep 2023 |
| Contract period | 30 Sep 2023 - 1 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £112,218 |
| Lots value | Not specified |
| Awards value | £112,218 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1UH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FIVIUM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 3 Sep 2025 at 09:38 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0400d38e-8f90-416e-a8f4-099c6a0adc80
- 27 Oct 2023 at 08:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0400d38e-8f90-416e-a8f4-099c6a0adc80

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0400d38e-8f90-416e-a8f4-099c6a0adc80
  3rd September 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/586ac4f1-e661-43d7-8760-5e800f911327
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a1d498aa-6b74-434a-b79a-7428e199ea55

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b8b78f81-affd-42e9-973a-963c0fc1e6c8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b8b78f81-affd-42e9-973a-963c0fc1e6c8.json.