--- title: "DN817474 Further Competition under ICT Services Software Framework DN757985 Renewal of Symantec - Email Safeguard - Cloud Service Subscription with Support" ocid: "ocds-b5fd17-b8ee589f-eb7c-4f1c-9f9b-29beee7fcb9a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b8ee589f-eb7c-4f1c-9f9b-29beee7fcb9a" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b8ee589f-eb7c-4f1c-9f9b-29beee7fcb9a.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-b8ee589f-eb7c-4f1c-9f9b-29beee7fcb9a.json" source: "Contracts Finder" current_stage: "Award" buyer: "Liverpool City Council" published: "2026-08-11" --- # DN817474 Further Competition under ICT Services Software Framework DN757985 Renewal of Symantec - Email Safeguard - Cloud Service Subscription with Support Buyer: Liverpool City Council Current stage: Award OCID: ocds-b5fd17-b8ee589f-eb7c-4f1c-9f9b-29beee7fcb9a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b8ee589f-eb7c-4f1c-9f9b-29beee7fcb9a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b8ee589f-eb7c-4f1c-9f9b-29beee7fcb9a.json) ## Summary Liverpool City Council procured a renewal of its Symantec Email Safeguard cloud service subscription, including support. This is a software and information systems requirement, classified under CPV 48000000, and falls within the goods category. The service is intended to protect and manage the council’s email environment through continued access to the Symantec Email Safeguard cloud platform and associated supplier support. Delivery covers England, United Kingdom, for the council based at the Cunard Building in Liverpool. The requirement is relevant to software resellers, cloud service providers, cyber security specialists and managed service businesses able to supply Symantec email security subscriptions and provide the related support arrangements for a public-sector customer. The procurement has been awarded and is complete. Liverpool City Council ran a further competition under the ICT Services Software Framework, using a procurement route described as “Other”. The tender submission deadline was 4 June 2026 at 4pm. Phoenix Software Ltd was awarded the contract on 30 June 2026 for £55,620 including the stated currency of GBP. The contract period runs from 1 July 2026 to 30 June 2027. The award is active and the awarded requirement covers the Symantec Email Safeguard cloud subscription renewal with support. The process was suitable for small and medium-sized enterprises and voluntary, community and social enterprise organisations. One supplier is identified as the successful awardee. This award demonstrates a defined public-sector requirement for continued email security delivered as a cloud subscription with supplier support. Businesses best placed for a future requirement of this kind would have established capability in Symantec products, email protection, cloud software licensing and subscription renewals. Credibility would also depend on being able to provide reliable technical support throughout the service period, manage licensing or renewal arrangements accurately, and work with a local authority’s operational and security requirements. Software resellers and ICT service providers with public-sector experience could use this procurement as evidence of the buyer’s demand for supported cyber security software rather than a one-off product purchase. Smaller suppliers may be suitable where they can demonstrate the necessary platform expertise, service capacity and customer support arrangements. ## Notice Renewal of Symantec - Email Safeguard - Cloud Service Subscription with Support ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/58012f5a-9558-4bb2-88b1-402ba0a456af | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Not Specified | | Procurement method details | Other - | | Tender suitability | SME, VCSE | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 11 Aug 2026 | | Submission deadline | 4 Jun 2026 | | Future notice date | Not specified | | Award date | 30 Jun 2026 | | Contract period | 1 Jul 2026 - 30 Jun 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £55,620 | | Lots value | Not specified | | Awards value | £55,620 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | Liverpool City Council | | Locality | LIVERPOOL | | Postcode area | Liverpool | | Postcode | L3 1DS | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD7 Merseyside | | ITL 3 | TLD72 Liverpool | | Local authority | Liverpool | | Electoral ward | Waterfront South | | Westminster constituency | Liverpool Riverside | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | Phoenix Software Ltd | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 11 Aug 2026 at 12:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/58012f5a-9558-4bb2-88b1-402ba0a456af ## Documents - https://www.contractsfinder.service.gov.uk/Notice/58012f5a-9558-4bb2-88b1-402ba0a456af 11th August 2026 - Awarded contract notice on Contracts Finder ## Notice URLs - http://www.liverpool.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b8ee589f-eb7c-4f1c-9f9b-29beee7fcb9a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b8ee589f-eb7c-4f1c-9f9b-29beee7fcb9a.json.