---
title: "RES/IT Provision of an IT Service Management Tool (ITSM)"
ocid: "ocds-b5fd17-b8f9ecf6-62b8-42fb-b027-279059e137b8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b8f9ecf6-62b8-42fb-b027-279059e137b8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b8f9ecf6-62b8-42fb-b027-279059e137b8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b8f9ecf6-62b8-42fb-b027-279059e137b8.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "BRISTOL CITY COUNCIL"
published: "2023-11-30"
---

# RES/IT Provision of an IT Service Management Tool (ITSM)

Buyer: BRISTOL CITY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-b8f9ecf6-62b8-42fb-b027-279059e137b8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b8f9ecf6-62b8-42fb-b027-279059e137b8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b8f9ecf6-62b8-42fb-b027-279059e137b8.json)

## Summary

The Bristol City Council has issued a tender for RES/IT Provision of an IT Service Management Tool (ITSM) in the services category. The procurement process is currently in the tender stage, with a deadline for submissions on January 5, 2024. The contract period is set to start on June 3, 2024, and end on June 1, 2028. This opportunity is suitable for small and medium-sized enterprises (SMEs) and is being conducted through an open procedure.

This tender by Bristol City Council presents a lucrative opportunity for businesses involved in IT software management and related services. Companies providing business software packages, industry-specific software, database and operating software, software utilities, networking software, and computer systems are well-suited to compete. The procurement method is open, allowing a wide range of businesses to participate and potentially secure valuable contracts with the council.

## Notice

IT Software Management (ITSM) procurement

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c2a2a797-3429-44d9-a3f1-4e650fd61caa |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Nov 2023 |
| Submission deadline | 5 Jan 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 2 Jun 2024 - 1 Jun 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRISTOL CITY COUNCIL |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS3 9FS |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Bedminster |
| Westminster constituency | Bristol South |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package
- 48200000 - Networking, Internet and intranet software package
- 48400000 - Business transaction and personal business software package
- 48600000 - Database and operating software package
- 48700000 - Software package utilities
- 48900000 - Miscellaneous software package and computer systems

## Release History

- 30 Nov 2023 at 09:20 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c2a2a797-3429-44d9-a3f1-4e650fd61caa
- 29 Nov 2023 at 15:57 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e716c637-25fd-486e-acc8-a2572cd0cfaa

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c2a2a797-3429-44d9-a3f1-4e650fd61caa
  30th November 2023 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/e716c637-25fd-486e-acc8-a2572cd0cfaa
  29th November 2023 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=1ace5ef4-ce8e-ee11-8125-005056b64545
  Advert

## Notice URLs

- https://www.bristol.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b8f9ecf6-62b8-42fb-b027-279059e137b8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b8f9ecf6-62b8-42fb-b027-279059e137b8.json.