---
title: "Intelligent Service Operations Resources"
ocid: "ocds-b5fd17-b90a8803-6a46-4a6d-b523-c5927b82f27d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b90a8803-6a46-4a6d-b523-c5927b82f27d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b90a8803-6a46-4a6d-b523-c5927b82f27d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b90a8803-6a46-4a6d-b523-c5927b82f27d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2024-11-19"
---

# Intelligent Service Operations Resources

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-b90a8803-6a46-4a6d-b523-c5927b82f27d

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## Summary

The Department for Work and Pensions (DWP) has recently awarded a contract titled "Intelligent Service Operations Resources" in the industry category of business analysis consultancy services (CPV 72221000). This tender, managed using a selective procurement method through a call-off from a framework agreement, involves supplying resources to support the Intelligent Services Operations Programme. The contract, valued at £1,500,000 excluding VAT, covers a period starting from 21 October 2024 to 20 October 2025, with the possibility of an extension. The procurement stage is currently at the Award stage. The services will be delivered across regions including the United Kingdom, British Overseas Territories, Channel Islands, Europe, Isle of Man, and other international locations.

This tender offers significant opportunities for business growth, especially for SMEs with expertise in business analysis consultancy. The awarded contract highlights the importance of partnering with agile and resourceful companies like UBDS IT Consulting Limited, an SME based in Kent. Businesses that can offer skilled personnel for supporting substantial public programmes or are experienced in managing large-scale service operations would be well-suited to compete in such tenders. Taking part in such projects not only enhances company portfolios but also provides exposure to high-profile government contracts.

## Notice

Supply of resources with the relevant skills to support development and delivery of the Intelligent Services Operations Programme. The total contract award value is PS1,500,000 excluding vat, which includes the 1 year initial term and the optional extension provision. Additional information: Redacted Call-Off Contract

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2ccbeb83-cae3-4e30-80a5-b22c0d0796b1 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Nov 2024 |
| Submission deadline | 23 Sep 2024 |
| Future notice date | Not specified |
| Award date | 9 Oct 2024 |
| Contract period | 20 Oct 2024 - 20 Oct 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,500,000 |
| Lots value | Not specified |
| Awards value | £1,500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9NA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | UBDS IT CONSULTING |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72221000 - Business analysis consultancy services

## Release History

- 19 Nov 2024 at 14:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2ccbeb83-cae3-4e30-80a5-b22c0d0796b1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2ccbeb83-cae3-4e30-80a5-b22c0d0796b1
  19th November 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c7b079d1-7866-4c22-bce5-ee8f283be2bc
  Redacted Contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b90a8803-6a46-4a6d-b523-c5927b82f27d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b90a8803-6a46-4a6d-b523-c5927b82f27d.json.