--- title: "Leisure App Replacement" ocid: "ocds-b5fd17-b910f9dc-e5cc-46ba-8976-1204cec33bfa" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b910f9dc-e5cc-46ba-8976-1204cec33bfa" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b910f9dc-e5cc-46ba-8976-1204cec33bfa.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-b910f9dc-e5cc-46ba-8976-1204cec33bfa.json" source: "Contracts Finder" current_stage: "Award" buyer: "DURHAM COUNTY COUNCIL" published: "2023-03-30" --- # Leisure App Replacement Buyer: DURHAM COUNTY COUNCIL Current stage: Award OCID: ocds-b5fd17-b910f9dc-e5cc-46ba-8976-1204cec33bfa [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b910f9dc-e5cc-46ba-8976-1204cec33bfa) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b910f9dc-e5cc-46ba-8976-1204cec33bfa.json) ## Summary The Durham County Council has awarded a contract for the Leisure App Replacement project to Innovatise GmBH. The contract, valued at £237,325 GBP, falls under the services category with a tender end date of 24th March 2023. The negotiated procurement method was used, and the contract period is from 1st April 2023 to 31st March 2028. The project aims to develop a fully hosted and supported leisure-focused mobile app integrated with their Leisure Management System, XN Leisure, offering a native booking experience and compliance with GDPR and accessibility regulations. This tender presents an opportunity for software development companies specialising in mobile app solutions aimed at leisure industries to showcase their expertise. The project requires a vendor capable of integration with existing systems, providing a user-friendly interface, marketing tools, and access control solutions. Small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations with experience in delivering customisable and compliant mobile applications are well-suited to compete for this contract and contribute to the leisure transformation project led by the Durham County Council. ## Notice Leisure requires a mobile application to replace the current Thrive app. The current offer (Thrive App) is limited and doesn't provide a good enough experience. The app is currently supported by DCC and needs a substantial upgrade to the back-end systems to maintain functionality. This upgrade will have a considerable cost and resource impact. The current platform is dated and cannot offer a good enough customer experience to match the aspirations of the leisure transformation project. The existing app is managed and updated by DCC ICT colleagues, which can be slow and out of date. There are currently no integrations with the app as there is limited knowledge within DCC to do so. We require a fully hosted and supported leisure focussed mobile app. The app must be integrated with our current Leisure Management System (LMS) provider XN Leisure. The app should provide a native booking experience for all LMS sessions. The integration should include a single sign on. The app should also have communication and marketing tools built in. The app should be capable of working with our current and future access control provision to provide customers with a digital solution to allow access to facilities. The app must be fully customisable in terms of configuration and branding. Configuration and branding must be low code to enable in service development. The app must comply with GDPR and web accessibility regulations. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4e82ff89-6ba2-4279-b4e7-ce0704988f94 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Negotiated procedure | | Tender suitability | SME, VCSE | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 30 Mar 2023 | | Submission deadline | 24 Mar 2023 | | Future notice date | Not specified | | Award date | 29 Mar 2023 | | Contract period | 31 Mar 2023 - 31 Mar 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £237,325 | | Lots value | Not specified | | Awards value | £237,325 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | DURHAM COUNTY COUNCIL | | Locality | DURHAM | | Post town | Durham | | Postcode | DH1 5UL | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC41 Durham | | Local authority | County Durham | | Electoral ward | Neville's Cross | | Westminster constituency | City of Durham | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | INNOVATISE | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 30 Mar 2023 at 10:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4e82ff89-6ba2-4279-b4e7-ce0704988f94 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/4e82ff89-6ba2-4279-b4e7-ce0704988f94 30th March 2023 - Awarded contract notice on Contracts Finder ## Notice URLs - http://www.durham.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b910f9dc-e5cc-46ba-8976-1204cec33bfa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b910f9dc-e5cc-46ba-8976-1204cec33bfa.json.