---
title: "RA268966 - TELEPHONE SUPPORT"
ocid: "ocds-b5fd17-b932706d-4b4b-4a19-ae69-602745c9a23c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b932706d-4b4b-4a19-ae69-602745c9a23c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b932706d-4b4b-4a19-ae69-602745c9a23c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b932706d-4b4b-4a19-ae69-602745c9a23c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MSB GROUP"
published: "2019-08-29"
---

# RA268966 - TELEPHONE SUPPORT

Buyer: MSB GROUP  
Current stage: Award  
OCID: ocds-b5fd17-b932706d-4b4b-4a19-ae69-602745c9a23c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b932706d-4b4b-4a19-ae69-602745c9a23c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b932706d-4b4b-4a19-ae69-602745c9a23c.json)

## Summary

The procurement process involves MSB Group, acting as the buyer for the contract titled "RA268966 - TELEPHONE SUPPORT" in the software package and information systems industry. This open tender process had a deadline for submissions on 29th August 2019, with the contract period starting the same day and concluding on 31st August 2019. The location for delivery includes Southend, England, with all submissions required to be made via the MultiQuote platform.

This tender presents significant opportunities for businesses, particularly small and medium-sized enterprises (SMEs), to compete for contracts within the software and information systems sector. Companies offering telephone support services or related technologies would be well-suited to engage in this procurement process, as they can leverage their expertise to fulfil the requirements outlined by MSB Group. Being a part of an open procurement method also encourages a diverse range of suppliers to enter the competition.

## Notice

To access this competition: login to https://suppliers.multiquote.com and view the opportunity RA268966. Not registered on MultiQuote - visit https://suppliers.multiquote.com then register and quote RA268966 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bf7feb33-6038-4d62-ac1e-52476bd59c28 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Aug 2019 |
| Submission deadline | 29 Aug 2019 |
| Future notice date | Not specified |
| Award date | 28 Aug 2019 |
| Contract period | 29 Aug 2019 - 31 Aug 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £23,853 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MSB GROUP |
| Locality | SOUTHEND |
| Post town | Southend-on-Sea |
| Postcode | SS2 6GE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | St Laurence |
| Westminster constituency | Southend West and Leigh |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT LTD (HEAD OFFICE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 29 Aug 2019 at 13:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bf7feb33-6038-4d62-ac1e-52476bd59c28

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bf7feb33-6038-4d62-ac1e-52476bd59c28
  29th August 2019 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://suppliers.multiquote.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b932706d-4b4b-4a19-ae69-602745c9a23c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b932706d-4b4b-4a19-ae69-602745c9a23c.json.