---
title: "Archive Forms - Compliants Portal"
ocid: "ocds-b5fd17-b972fb15-d3bf-47a7-8fd7-6ebb035662c3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b972fb15-d3bf-47a7-8fd7-6ebb035662c3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b972fb15-d3bf-47a7-8fd7-6ebb035662c3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b972fb15-d3bf-47a7-8fd7-6ebb035662c3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN"
published: "2021-04-27"
---

# Archive Forms - Compliants Portal

Buyer: PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN  
Current stage: Award  
OCID: ocds-b5fd17-b972fb15-d3bf-47a7-8fd7-6ebb035662c3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b972fb15-d3bf-47a7-8fd7-6ebb035662c3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b972fb15-d3bf-47a7-8fd7-6ebb035662c3.json)

## Summary

The Parliamentary and Health Service Ombudsman has completed a tender for the "Archive Forms - Complaints Portal," classified under software packages and information systems. This procurement process, initiated as a selective method through a framework agreement, had a tender period that concluded on 31st March 2021. The contract period commenced on 1st April 2021 and will run until 31st March 2022, with a total contract value of £12,501. The delivery of the service is expected at the location associated with the postal code M2 3HQ in London.

This procurement presents significant opportunities for small and medium-sized enterprises (SMEs) in the software and digital services sector to expand their business offerings. Companies that specialise in software solutions, particularly those tailored for government and public service operations, would be well-positioned to compete for similar contracts in the future. Engaging with frameworks and initiatives from government bodies like the Parliamentary and Health Service Ombudsman can enhance visibility and create pathways for further contracts within the public sector.

## Notice

Archive Forms - Complaints Portal

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5ba9ed15-e528-4687-a5c0-bf09eadfedf4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Apr 2021 |
| Submission deadline | 31 Mar 2021 |
| Future notice date | Not specified |
| Award date | 31 Mar 2021 |
| Contract period | 31 Mar 2021 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £12,501 |
| Lots value | Not specified |
| Awards value | £12,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4QP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Vincent Square |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRANICUS-FIRMSTEP |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 27 Apr 2021 at 08:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5ba9ed15-e528-4687-a5c0-bf09eadfedf4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5ba9ed15-e528-4687-a5c0-bf09eadfedf4
  27th April 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b972fb15-d3bf-47a7-8fd7-6ebb035662c3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b972fb15-d3bf-47a7-8fd7-6ebb035662c3.json.