--- title: "Provision of Northgate Housing user training" ocid: "ocds-b5fd17-b994b28d-225b-41f4-b348-fc99eb0c4a6b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b994b28d-225b-41f4-b348-fc99eb0c4a6b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b994b28d-225b-41f4-b348-fc99eb0c4a6b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-b994b28d-225b-41f4-b348-fc99eb0c4a6b.json" source: "Contracts Finder" current_stage: "Planning" buyer: "BRECKLAND DISTRICT COUNCIL" published: "2021-04-20" --- # Provision of Northgate Housing user training Buyer: BRECKLAND DISTRICT COUNCIL Current stage: Planning OCID: ocds-b5fd17-b994b28d-225b-41f4-b348-fc99eb0c4a6b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b994b28d-225b-41f4-b348-fc99eb0c4a6b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b994b28d-225b-41f4-b348-fc99eb0c4a6b.json) ## Summary The Breckland District Council is currently in the planning stage of a tender for the "Provision of Northgate Housing user training," aimed at enhancing the capabilities of the Northgate Housing System, which has been in operation for the last 25 years. This procurement is classified under the "Computer training services" industry category, with a focus on delivering specialised training to improve user engagement and system integration. The engagement end date for interested parties to express their interest is 27 April 2021, and the training is expected to commence no later than the second quarter of the 2021/22 fiscal year. The services will be delivered in the East Midlands region of the United Kingdom. This tender presents an excellent opportunity for IT training providers, particularly those experienced in training on the Northgate Housing System, to expand their business through a government contract. Businesses that specialise in bespoke training solutions and possess a deep understanding of integration with housing management systems will be well-suited to compete for this contract. Interested parties should highlight their previous training experience and willingness to customise their offerings to meet the council’s specific needs, offering a chance to play a key role in enhancing local authority services. ## Notice Northgate Housing has been our incumbent supplier for the last 25 years for a number of processes, tasks and services. It is acknowledged across the team that the value and capability of this product has never being fully realised due to a lack of investment and the benefits of one system across all teams fully utilised. It is also acknowledged that a number of our current additional software solutions are not providing us with the real-time updates, trend analysis and reporting functionality that a modern and forward thinking proactive Local Authority housing department should be aiming for. At the core of any housing service is the ability to manage and support potential and future customers and assets. This project aims to put customers and their ability to self-serve at the heart of the proposed system and process reviews. Currently the housing department software does not support self-service. Northgate has the proven capability of being able to integrate with GOSS, our web front end service, E-Cins and Pentana for self-service reporting, tracking and logging. This training requirement has become apparent due to major improvements being made to the Northgate Housing System. South Holland District Council requires a training proposal from experienced IT training providers, who have had experience with the Northgate Housing System. Trainers will be required to undertake a skills audit of existing Officers, identifying those who may need additional 1:1 coaching. Training and support will also be provided to Northgate 'champions' together with the creation of quick guides for future post holders in the Housing Dept. Training to begin no later than Q2 21/22. Training proposals should include details of how existing Officer abilities will be scoped. Bespoke training for Managers including reporting to support a performance management culture. Training should include all support materials, details of access to the training database and how course materials will be presented. In order to express your interest, please email martin.gibbs@breckland.gov.uk, who is working on behalf of South Holland District Council, providing details of your previous training experience. Should you require any further details, please outline these to Martin Gibbs and he will look to put you in touch with the Project Manager. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e84c0d7c-a514-4fd0-b9b1-046d62d22925 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 20 Apr 2021 | | Submission deadline | Not specified | | Future notice date | 27 Apr 2021 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BRECKLAND DISTRICT COUNCIL | | Locality | SPALDING | | Post town | Peterborough | | Postcode | PE11 2XE | | Country | England | | ITL 1 | TLF East Midlands (England) | | ITL 2 | TLF3 Lincolnshire | | ITL 3 | TLF30 Lincolnshire CC | | Local authority | South Holland | | Electoral ward | Spalding St John's | | Westminster constituency | South Holland and The Deepings | | Delivery location | TLF East Midlands (England) | ## CPV Codes ### Divisions - 80 - Education and training services ### Codes - 80533100 - Computer training services ## Release History - 20 Apr 2021 at 09:29 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/e84c0d7c-a514-4fd0-b9b1-046d62d22925 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/e84c0d7c-a514-4fd0-b9b1-046d62d22925 20th April 2021 - Early engagement notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b994b28d-225b-41f4-b348-fc99eb0c4a6b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b994b28d-225b-41f4-b348-fc99eb0c4a6b.json.