---
title: "Software Support for Ivanti Service Desk"
ocid: "ocds-b5fd17-b9a30795-1e26-47e4-8dd4-56d4261d897b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b9a30795-1e26-47e4-8dd4-56d4261d897b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b9a30795-1e26-47e4-8dd4-56d4261d897b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b9a30795-1e26-47e4-8dd4-56d4261d897b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HULL & EAST YORKSHIRE HOSPITALS NHS TRUST"
published: "2019-03-13"
---

# Software Support for Ivanti Service Desk

Buyer: HULL & EAST YORKSHIRE HOSPITALS NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-b9a30795-1e26-47e4-8dd4-56d4261d897b

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## Summary

The Hull & East Yorkshire Hospitals NHS Trust has awarded a contract for "Software Support for Ivanti Service Desk" to Ivanti UK Ltd. This contract, amounting to £11,295.72, relates to software support services classified under the CPV code 72261000. The procurement process concluded with the award on 3rd February 2019, with the contract period running from 4th February 2019 to 3rd February 2020. The procurement method used was a direct single tender action, reflecting a streamlined approach for contracts below established thresholds, and the location for service delivery is Yorkshire and the Humber.

This tender represents an opportunity for small and medium-sized enterprises (SMEs) involved in software support services, particularly those with experience in managing service desks. Businesses in this sector should consider their capability to provide similar services in NHS settings, as the trust seeks reliable support solutions. By understanding the product demands and maintaining competitive pricing, SMEs can position themselves well to compete in future tenders within the healthcare sector.

## Notice

This notice is being posted to inform of the award of a contract to Ivanti UK Ltd for the software support of an Ivanti Service Desk.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/48460cfb-7f37-484b-abab-6c22d0b077b5 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Mar 2019 |
| Submission deadline | 1 Feb 2019 |
| Future notice date | Not specified |
| Award date | 3 Feb 2019 |
| Contract period | 4 Feb 2019 - 3 Feb 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £11,295 |
| Lots value | Not specified |
| Awards value | £11,295 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HULL & EAST YORKSHIRE HOSPITALS NHS TRUST |
| Locality | HULL |
| Post town | Hull |
| Postcode | HU3 2JZ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE11 Kingston upon Hull, City of |
| Local authority | Kingston upon Hull, City of |
| Electoral ward | Central |
| Westminster constituency | Kingston upon Hull North and Cottingham |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IVANTI |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 13 Mar 2019 at 13:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/48460cfb-7f37-484b-abab-6c22d0b077b5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/48460cfb-7f37-484b-abab-6c22d0b077b5
  13th March 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b9a30795-1e26-47e4-8dd4-56d4261d897b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b9a30795-1e26-47e4-8dd4-56d4261d897b.json.