---
title: "Independent Health Complaints Advocacy"
ocid: "ocds-b5fd17-b9aa8521-7a41-4198-a84c-4beabc605a86"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b9aa8521-7a41-4198-a84c-4beabc605a86"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b9aa8521-7a41-4198-a84c-4beabc605a86.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b9aa8521-7a41-4198-a84c-4beabc605a86.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTH YORKSHIRE COUNTY COUNCIL"
published: "2017-01-23"
---

# Independent Health Complaints Advocacy

Buyer: NORTH YORKSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-b9aa8521-7a41-4198-a84c-4beabc605a86

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b9aa8521-7a41-4198-a84c-4beabc605a86)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b9aa8521-7a41-4198-a84c-4beabc605a86.json)

## Summary

The North Yorkshire County Council is conducting an award process for a tender titled "Independent Health Complaints Advocacy". This contract, valued at £511,809.71, falls under the health and social work services category and is intended to support individuals in navigating the NHS complaints system. The contract will commence on 1st April 2017 and is set for an initial duration of two years, with the possibility of yearly extensions up to an additional two years. This tender was concluded on December 16, 2016, as part of an open procurement procedure, indicating a competitive bidding process.

This tender presents significant opportunities for businesses, especially those specialising in advocacy and service support within the health sector. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would be particularly well-suited to compete, given the nature of the services required. Engaging in this contract could provide a platform for businesses to enhance their reputation and expand their footprint within the NHS framework, ultimately leading to growth in revenue and community impact.

## Notice

The Authority is awarding a contract for an Independent Health Complaints Advocacy. This is a vital component of the local NHS complaints system. It supports people who, for a wide range of reasons, find it difficult to navigate the complaints system themselves. Independent advocacy helps people to speak up,supports a person to express their views, have these taken seriously and achieve personal outcomes. Further information is contained within the specification. The contract duration will be for an initial period of 2 years; the Authority will have the power to extend thecontract for up to 2 years exercisable by yearly extensions.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ef23e297-8900-4fa8-8906-e44e05624c83 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jan 2017 |
| Submission deadline | 16 Dec 2016 |
| Future notice date | Not specified |
| Award date | 17 Jan 2017 |
| Contract period | 31 Mar 2017 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £511,809 |
| Lots value | Not specified |
| Awards value | £511,809 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH YORKSHIRE COUNTY COUNCIL |
| Locality | NORTHALLERTON |
| Post town | Darlington |
| Postcode | DL7 8AD |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE22 North Yorkshire |
| Local authority | North Yorkshire |
| Electoral ward | Romanby |
| Westminster constituency | Richmond and Northallerton |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CLOVERLEAF ADVOCACY 2000 |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 23 Jan 2017 at 15:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ef23e297-8900-4fa8-8906-e44e05624c83

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ef23e297-8900-4fa8-8906-e44e05624c83
  23rd January 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b9aa8521-7a41-4198-a84c-4beabc605a86. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b9aa8521-7a41-4198-a84c-4beabc605a86.json.