---
title: "RA279494 - 0AR - BMC Helix ITSM"
ocid: "ocds-b5fd17-b9efdaba-3d9d-42e1-a24b-9b377514a47d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b9efdaba-3d9d-42e1-a24b-9b377514a47d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b9efdaba-3d9d-42e1-a24b-9b377514a47d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-b9efdaba-3d9d-42e1-a24b-9b377514a47d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SHARED BUSINESS SERVICES (SBS)"
published: "2020-03-01"
---

# RA279494 - 0AR - BMC Helix ITSM

Buyer: NHS SHARED BUSINESS SERVICES (SBS)  
Current stage: Award  
OCID: ocds-b5fd17-b9efdaba-3d9d-42e1-a24b-9b377514a47d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b9efdaba-3d9d-42e1-a24b-9b377514a47d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b9efdaba-3d9d-42e1-a24b-9b377514a47d.json)

## Summary

The procurement process involves NHS Shared Business Services (SBS) inviting submissions for the BMC Helix ITSM under an open procedure. The contract falls under the software package and information systems category, with the tender ID RA279494. The submission period closed on 1 March 2020, and the contract period commenced the same day, lasting until 2 March 2020. The relevant delivery addresses include various locations, including the UK and British Overseas Territories, and the deadline for queries was set for 18 February 2020.

This tender presents significant opportunities for businesses engaged in the software solutions market, particularly those specialising in IT service management systems. Small and medium-sized enterprises (SMEs) are encouraged to participate, offering them a chance to grow by securing contracts with public sector entities like the NHS. Companies that have the capacity to meet the specifications outlined by the contracting authority and can operate within the procurement framework will find this an advantageous opportunity for expansion.

## Notice

You are invited to submit a quotation on behalf of NHS North of England CSU for Procurement of BMC Helix ITSM under the Terms and Conditions of NHS SBS Link: Solutions IT SBS/16/CR/WAB/8723 - The deadline for clarification questions is 18/02/2020 at 1pm. Responses will be sent out, no later than 24 hours after the deadline. saState delivery lead time, all price to be stated on Multiquote and quote Net VAT - To access this competition: login to https://suppliers.multiquote.com and view the opportunity RA279494. Not registered on MultiQuote - visit https://suppliers.multiquote.com then register and quote RA279494 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/48ebc4e1-2574-4b87-85ad-56b3f06f3844 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Mar 2020 |
| Submission deadline | 1 Mar 2020 |
| Future notice date | Not specified |
| Award date | 1 Mar 2020 |
| Contract period | 2 Mar 2020 - 3 Mar 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES (SBS) |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M50 2UW |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Quays |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT LTD (HEAD OFFICE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 1 Mar 2020 at 11:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/48ebc4e1-2574-4b87-85ad-56b3f06f3844

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/48ebc4e1-2574-4b87-85ad-56b3f06f3844
  1st March 2020 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://suppliers.multiquote.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b9efdaba-3d9d-42e1-a24b-9b377514a47d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b9efdaba-3d9d-42e1-a24b-9b377514a47d.json.