--- title: "Support and Maintenance of BFI's Unified Communications Platform 2021" ocid: "ocds-b5fd17-b9f44f48-f7a4-4727-976a-234ceac078cd" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-b9f44f48-f7a4-4727-976a-234ceac078cd" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-b9f44f48-f7a4-4727-976a-234ceac078cd.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-b9f44f48-f7a4-4727-976a-234ceac078cd.json" source: "Contracts Finder" current_stage: "Tender" buyer: "BFI" published: "2020-10-07" --- # Support and Maintenance of BFI's Unified Communications Platform 2021 Buyer: BFI Current stage: Tender OCID: ocds-b5fd17-b9f44f48-f7a4-4727-976a-234ceac078cd [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-b9f44f48-f7a4-4727-976a-234ceac078cd) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-b9f44f48-f7a4-4727-976a-234ceac078cd.json) ## Summary The British Film Institute (BFI) is conducting a tender for the "Support and Maintenance of BFI's Unified Communications Platform 2021". This procurement falls under the services category, specifically focusing on the maintenance of information technology software. The tender process is currently active, with an end date for submissions set for 28th October 2020. The contract period is expected to commence from 1st January 2021 and conclude by 31st December 2021. Interested parties should note that support must cover Microsoft's Skype for Business 2015 Server, and the successful bidder will need to provide assistance during core business hours from 08:00 to 18:00. This tender presents an excellent opportunity for businesses specialising in IT support and software maintenance, particularly companies with experience in managing Skype for Business environments. Small and medium-sized enterprises (SMEs) are encouraged to participate, as expertise in telephony, online conferencing, and video collaboration can create a competitive edge. Interested bidders should register to express interest via the BFI’s procurement portal to access detailed documentation and submission guidelines. ## Notice The BFI is tendering for the support and maintenance of its current Unified Communications platform. The technology supporting this platform is Microsoft's Skype for Business 2015 Server. The platform is deployed to provide UC capability throughout the BFI, in areas such as telephony, voicemail, online conferencing, video, IM and collaboration. The successful bidder should have extensive technical expertise in supporting a Skype for Business environment, utilising SIP and Enterprise Voice and, at a minimum, the successful bidder must be able to provide support via email, telephone and remote sessions during our core business hours of 08:00 - 18:00. Further details can be found within the invitation to tender documentation. Additional information: To take part in this tender, please visit our website, at https://in-tendhost.co.uk/bfi/aspx/Tenders/Current , where you will need to register, if you haven't already, and express an interest in this opportunity to access the relevant documents. Please note expressions of interest will only be accepted via the portal. Is a Recurrent Procurement Type? : Yes ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/856c84ad-b256-4c9b-af49-a7911854ac6e | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Oct 2020 | | Submission deadline | 28 Oct 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Jan 2021 - 31 Dec 2021 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BFI | | Locality | LONDON | | Post town | West London | | Postcode | W1T 1LN | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI36 Camden | | Local authority | Camden | | Electoral ward | Bloomsbury | | Westminster constituency | Holborn and St Pancras | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72261000 - Software support services - 72267100 - Maintenance of information technology software - 72611000 - Technical computer support services ## Release History - 7 Oct 2020 at 16:05 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/856c84ad-b256-4c9b-af49-a7911854ac6e ## Documents - https://www.contractsfinder.service.gov.uk/Notice/856c84ad-b256-4c9b-af49-a7911854ac6e 7th October 2020 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/bfi/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/bfi/aspx/Tenders/Current ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-b9f44f48-f7a4-4727-976a-234ceac078cd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-b9f44f48-f7a4-4727-976a-234ceac078cd.json.