---
title: "Consultancy service to support the refinement and implementation of the in-house extra care scheme at Charlie Ratchford Court"
ocid: "ocds-b5fd17-ba0fec79-4d8c-4a78-a43d-7408775c9ae9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ba0fec79-4d8c-4a78-a43d-7408775c9ae9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ba0fec79-4d8c-4a78-a43d-7408775c9ae9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ba0fec79-4d8c-4a78-a43d-7408775c9ae9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF CAMDEN COUNCIL"
published: "2021-01-21"
---

# Consultancy service to support the refinement and implementation of the in-house extra care scheme at Charlie Ratchford Court

Buyer: LONDON BOROUGH OF CAMDEN COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-ba0fec79-4d8c-4a78-a43d-7408775c9ae9

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## Summary

The London Borough of Camden Council is seeking consultancy services to support the refinement and implementation of an in-house extra care scheme at Charlie Ratchford Court, located on Crogsland Road in Chalk Farm, London. This procurement process is in the Award stage, with the contract awarded on 29 April 2020, and will be active until 31 March 2023. The procurement method utilised was a Direct Award, with a total contract value of £60,000. The tender period concluded on 22 January 2021, and the project aims to benefit up to 44 individuals with social care needs through innovative care delivery models.

This opportunity is particularly promising for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in social research services and care provision. Companies capable of developing innovative care solutions or staffing models to enhance resident well-being and independence would be well-positioned to compete for future contracts and partnerships generated by the success of this scheme. Engaging in this project can pave the way for significant business growth, given the ongoing demand for tailored social care services in the community.

## Notice

Charlie Ratchford Court is currently being constructed as part of the Council's Community Investment Programme (CIP) and located on Crogsland Road in Chalk Farm. It will house 38 independent flats (32 one-bed and 6 two-bed) for up to 44 people with social care needs. A large ground floor space will include an in-house cafe and activity space, which can be used by tenants and the community to come together. Construction was due to complete in October 2020 with the scheme opening to tenants in January 2021, but there will be a delays to both the construction and the service development due to the Covid-19 lockdown. In February 2020, Camden Council's Cabinet agreed for the extra care scheme at Charlie Ratchford Court to be delivered in-house. In order to improve people's resilience, health and wellbeing outcomes, help them retain independence and support them to focus on 'what matters' to them, a new model of care has been developed. The components of this innovative model have not been delivered together in a single setting in the UK or elsewhere, and do not currently feature in extra care. The key innovation is the introduction of small tenant-focused teams directly employed by the Council, who are less tied to 'time and task' than traditional extra care models, will manage their own time by mutual agreement with tenants and can work in a 'strength based' way. In-house delivery will allow the Council to 'test and learn' as the model is developed to improve outcomes for residents, which can be replicated in further schemes. It will also allow the Council to adapt the model as tenants' needs change over time. Specifically these consultants will support the Council to: Refine the operational model developed thus far, as outlined in the Cabinet report. Support the implementation process, including recruitment of tenant-focused staff, staff induction, use of technology, operation of the ground floor space and informal intergenerational support to tenants.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a73f95d9-3402-47ea-a806-d2a1b2d372a0 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Direct Award |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Jan 2021 |
| Submission deadline | 22 Jan 2021 |
| Future notice date | Not specified |
| Award date | 28 Apr 2020 |
| Contract period | 31 Mar 2021 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,000 |
| Lots value | Not specified |
| Awards value | £60,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF CAMDEN COUNCIL |
| Locality | LONDON |
| Post town | North London |
| Postcode | N1C 4AG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | King's Cross |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WELLBEING TEAMS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79315000 - Social research services

## Release History

- 21 Jan 2021 at 11:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a73f95d9-3402-47ea-a806-d2a1b2d372a0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a73f95d9-3402-47ea-a806-d2a1b2d372a0
  21st January 2021 - Awarded contract notice on Contracts Finder

## Provenance

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