---
title: "Service Now Software Licensing Subscription Renewal"
ocid: "ocds-b5fd17-ba45fcbc-d19e-44b1-a819-d5ba3e8d2d52"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ba45fcbc-d19e-44b1-a819-d5ba3e8d2d52"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ba45fcbc-d19e-44b1-a819-d5ba3e8d2d52.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ba45fcbc-d19e-44b1-a819-d5ba3e8d2d52.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2022-07-28"
---

# Service Now Software Licensing Subscription Renewal

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-ba45fcbc-d19e-44b1-a819-d5ba3e8d2d52

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ba45fcbc-d19e-44b1-a819-d5ba3e8d2d52)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ba45fcbc-d19e-44b1-a819-d5ba3e8d2d52.json)

## Summary

The procurement process is centred around a contract for the "Service Now Software Licensing Subscription Renewal," initiated by the Home Office, a key governmental body located in Westminster, London (SW1P 4DF). This tender falls within the IT services category, specifically identified under the CPV code 72000000, covering consulting, software development, Internet, and support services. The contract, which has a total value of £9,378,017, was awarded on 4th October 2021 and will remain active until 3rd October 2023. The tender process was completed and the award was published on 28th July 2022.

This tender presents significant opportunities for businesses specialising in IT services, particularly those capable of delivering software development and support solutions. Companies offering tools and services related to service desk solutions and software licensing will find themselves in a strong position to compete for similar contracts. As the procurement involved a large-scale requirement, larger firms with relevant experience and capabilities, particularly those that have previously worked with public sector entities, would be well-suited to engage in future similar solicitations.

## Notice

Service Desk toolset

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e01768eb-2622-40c7-bba5-f1fa68b690e6 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jul 2022 |
| Submission deadline | 28 Sep 2021 |
| Future notice date | Not specified |
| Award date | 3 Oct 2021 |
| Contract period | 3 Oct 2021 - 3 Oct 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £9,378,017 |
| Lots value | Not specified |
| Awards value | £9,378,017 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FUJITSU SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 28 Jul 2022 at 08:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e01768eb-2622-40c7-bba5-f1fa68b690e6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e01768eb-2622-40c7-bba5-f1fa68b690e6
  28th July 2022 - Awarded contract notice on Contracts Finder
- https://atamis-8888.cloudforce.com/sfc/p/58000000L5A4/a/4I000001R7rf/5AGrUGLV0CA0_j21YMoumtILK_e4doUWLHD1uz7pTCI
  G-Cloud-12-Order Form Home Office ServiceNowCall-Off-Contract v3 280921 signed - Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ba45fcbc-d19e-44b1-a819-d5ba3e8d2d52. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ba45fcbc-d19e-44b1-a819-d5ba3e8d2d52.json.